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February 2024 by Kendrick Davis
Wonderful people that are helpful and knowledgeable. We love the Dr.
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January 2024 by Element Z
They are really nice!
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November 2023 by Dave Montoya
Great customer service
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September 2023 by Russell Y
I love this Banfield location. All of the staff is great! The wellness plans are such a great value and keep my dog healthy!
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July 2023 by D J.
The best place to take your pet. They go above and beyond to help you and your beloved pet. The staff and doctors are WONDERFUL. Wish I discovered then a long time ago. They Care about your feelings and are GREAT with your precious pet. I very recently had to let my baby go due to quality of life they helped me through this horrific time with understanding patience and and ALL that goes with this terrible time. Thank you to all of you
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June 2023 by Vikki Horchar
Dr. Ripley is the best! Thank you and your assistant for taking care of my rescues & accommodating their special ❤️ needs. See you again.
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June 2023 by Melissa Campos
Aboustley friendly staff. They took extra care of my puppy❤️
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April 2023 by Irene T.
I've been taking my dogs to this hospital for years and recently noticed a decline in customer service. They are either too busy or they don't care. I have a dog on seizure medication that he will be on for the rest of his life...i needed a refill authorization which was requested by myself and the pharmacy...after several phone calls and reassurance that they were calling it in I waited...and waited. I called the pharmacy again and they never received it.... At this point my dog missed 2 doses and had 2 seizures and they were conveniently closed. Luckily Marqueen veterinary hospital in upland was sympathetic and sent in the prescription in less then 10 min. I am a physician myself and if I had a patient call 1-2-3-4-5 times requesting help it would not go ignored. This is completely unacceptable. Hire more help. I will take my pets elsewhere.
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March 2023 by Wendy D.
It is with great sadness I had to let my pet go due to his quality of life. I did not want this to be a painful experience for my pet but the person who inserted the IVs left blood on the blanket and floor and at that time I found that very disturbing. If this individual needs additional training PLEASE ensure he gets it before he touches another loved one. The vet noticed the blood as well and was told an untruth as to where the blood came from.
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March 2023 by kelly foreman
They are so wonderful. They are very helpful and are there for you whenever you need them
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March 2023 by Tia R.
Stephanie is extremely friendly as soon as you walk through the door. Our Apple has seen both veterinarians and are very pleased each time with their exams and recommendations. They handle our Apple with such care and listen to our concerns. I enjoy this area very much .
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January 2023 by Nichole V.
Okay, so I am a first time pet owner. And have previously took my frenchie to a recommended 5 star Vet. However that location was really hard to get appointments in. So on my way home from work I decided to stop in at Banfield and see what they had to offer, and I'm glad I did! The front check-in staff were super informative and helpful, I wish I remembered the girl's name but she was the best. Answered all my questions, and even with pets coming in and out, phones ringing she still was really patient with me. Like I said I am a new fur mommy now and had a lot of questions lol. She scheduled me in for the soonest appointment and my experience with the Vet Techs and Doctor were amazing! Thank you guys so much I recommend to any pet owners they're great!
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November 2022 by CSS SERVICE
I’ve been going to Banfield for 4 years and they always have taken care of my dog and her needs. They are a very friendly staff and the always make sure things are right. After every visit they always call me to see how my dog is doing. The doctors and staff are awesome. I don’t take my beloved dog no where but Banfield.
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November 2022 by Bri Pie
They never got my name on the food order list for my dogs prescription food..~ Update 11/6/22 this place has improved in staff. Brianna and Vivian are very friendly.
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September 2022 by Constantine Juarez
Excellent service. Most vets feel like just a money grab but this one even though it is. It is the service that makes up for it. The one thing I wish is that for the check ups you have are given at a discounted rate since I've already been there before and gave an arm and a leg.
