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October 2023 by Mrs M.
Put a mirror in your drive thru. You already had an accident happen its been a few years why not help your drive thru customers get in and out easier?
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August 2023 by Yumi S.
I do not recommend getting photos for passport here. I told the worker that the photo seemed too dark and he said the brightness doesn't matter so trusted him. I brought the photo to USPS and got rejected right away because the photo was too dark.
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August 2023 by Karen H.
A better pharmacy would be hard to find. Each time I've gone to this CVS I've been surprised by the kindness and care shown me. I had been sick with 2 rounds of a summer cold when I went in the last time. One staff member was stocking items close by & when I asked a question, she left her assignment, came to where I was and took her time to answer all my questions. Who does that these days? Then there's this thing they do when my primary physician sends an Rx to them. I am immediately notified by text that they've received a prescription and give me the projected time it will be available... usually 1-3 hours. But here's the surprise... at the end of their text, they have a line that says, "If you need this prescription sooner, Click Here." I've clicked there the last two times and guess what... in no time at ALL I get THIS text... " your prescription is ready for pick-up." How cool is THAT? Once I went thru the drive-thru and saw a sign posted on the window that their computer was down & I'd need to go in the store. Ok, so I admit I was bummed. But, for all the things that go right with this place, I let this inconvenience go. I'll keep going back because I like good surprises.
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May 2023 by Xochi R.
I came in early this Saturday morning to wait in line for the pharmacy to open. When it was my turn I advised the pharmacist that my prescription was sent over from urgent care. The pharmacist said they just opened and it would take 30 minutes. In hopes of getting it early I sat and waited patiently. 45 minutes later, I was told sorry it would be another minute. An hour later I was told they did not have the prescription. They had two of the three and the rest would be filled later in the week. I asked to have my prescriptions transferred to another pharmacy and the pharmacist immediately said that other pharmacy was closed. We'll, NO, it was not. I called the other pharmacy and they were open. Hmmm. Thanks CVS.
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May 2023 by Stephanie B.
Clueless. Waited for 20mins for service, photo printing issues, waited patiently after they said they had to reset the computer. Never turned back on the computer and never got my pictures. 0/10 service. No apologies.
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March 2023 by Corina V.
This pharmacy is so close to my house but I am considering taking my prescriptions to another pharmacy, I want to think that they under staffed and that's why they always take so long, I waited around 12-15 minutes at the drive through to pick up a prescription but I left, it is usually more than 15 minutes wait just for pick up prescriptions previously order.
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January 2023 by R. Johnson
They issue money saving coupons and than won't honor them. Go to the CVS on Foothill and Euclid much better. I think they are open 24 hours also.
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January 2023 by Alan Braggins
Always friendly staff!
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January 2023 by Jelly M.
Cvs store manager sucks !!!!!!! When the cvs manager was talking to another customer the manager was rude and disrespectful the manager was speaking very loudly. He even threatened to call the cops if the customer wanted to argue. The Manager eventually banned the customer from the CVS store and told the customer to never come back to CVS Ever again!!!!!! This Frightened & SHOCKED EVERYONE.
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December 2022 by Maria M.
This was my first time using this CVS because is closer to my house. My doctor sent the prescription on Monday and then they said my prescription would be ready until Thursday. In any other cvs it would be ready within 15 minutes. When I spoke to someone in pharmacy she had an attitude and I was in pain trying to explain to her about my prescription. I don't know if it was because of her that she made it happen for my prescription to be ready until Thursday and not the usual 15 minutes. It is disappointing that you let your anger take over your profession. What kind of professional are there. Next time I will just drive further and not visit this store again.
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November 2022 by Shea A.
i've never dealt with a more incompetent pharmacy. i know there aren't many options in our area, but please. just use a different one. birth control is a risky business, but i finally found one that worked for me. this cvs changed my prescription to a birth control ive never taken, just because they could, and because they didn't have my regular one in stock. honestly, how dare you make that decision for me. i'm going to hendricks in the claremont village from now on.
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November 2022 by Lisa R.
Went to pick up prescription and was told they sent it back to the doctor because my insurance no longer covered it. I was told to call my insurance if I had questions. I called the insurance and they said it was covered but the pharmacy entered it wrong. I went back to the pharmacy and they said okay well your co-pay is $60. I told them my co-pay is $5. They then said well we will only give you 1 month, instead of 3 months. I then asked why 1 month would be $5. And 3 months is $60? They could not answer and then told me they do not have the medicine in stock and sent me to another pharmacy 10 mi. away. Of course this next CVS wasn't happy to see me and told me it will be at least 30 min before they could help me. Incompetence at best...extremely poor service.
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October 2022 by Diane G.
The staff is very helpful and polite. The pharmacy is always very well staffed. Ive always found everything i need here. Ive even canceled amazon orders when I've found things cheaper at CVS
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September 2022 by Google user
I don’t have a lot of experience with medications or pharmacies so I was dreading having to deal with pre-op meds. But Matt put my mind at ease and helped me feel at ease. He answered all of my questions with patience, really took his time to be sure I understood everything. What a gem!
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September 2022 by Natalie Hebert
I don’t have a lot of experience with medications or pharmacies so I was dreading having to deal with pre-op meds. But Matt put my mind at ease and helped me feel at ease. He answered all of my questions with patience, really took his time to be sure I understood everything. What a gem!