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April 2024 by jason smith
Raised prices of the food while to portions shrunk. Got 5 chips in my large bag of chips. I will not be going back to El Pollo Loco for the future. What a rip off. Suggest anyone trying to feed your family go somewhere else. Tams Burgers is better.
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April 2024 by Summer Smith
It took 25 minutes to get ur food. If we wanted to wait that long, we could have gone to Chilis for the same price. You can’t start charging more and service go down the drain. Doesn’t work that way. Do better.
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April 2024 by Maria Almaraz
I like Pollo Loco because they serve it freshly done.
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April 2024 by Allie Wilson
Food was great, service was great. it was very clean and our food came out fast, fresh, and hot. the cashier carlos was very friendly and went above and beyond to help us find the item we were looking for on the menu.
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March 2024 by Joe Hanna
I like chicken. I like El Pollo Loco.Update 3/23/24: the chicken is still tasty although the pieces seemed small and a little dry. As far as sides, they eliminated corn on the cob a long time ago. Black beans are also gone. I chose broccoli which is served rather dry. You can't even get butter anymore. I suppose that's why they eliminated corn on the cob...that HAS to have butter.As for atmosphere, the music is too loud but it's continuously accompanied by the sound of the cleaver chopping chickens.
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March 2024 by Jorge S,
It is unfortunate that this restaurant does not maintain the quality every day, today I bought a family meal, THE CHICKEN WAS HORRIBLE, IT DIDN'T LOOK FRESH, TAKE CARE OF THE QUALITY OF THE
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March 2024 by Angel Lozano
Loved it here.
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March 2024 by Carlos Blank
They take to long
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February 2024 by Tina Wolf
I love el Pollo Loco, especially the double chicken tosatad salad no guacamole, or sour cream. Then it's really good.Parking: Go early then it's easy peazy. So many people in so cal, don't ever expect to be alone.
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February 2024 by Rossana Mian
Customer service is bad. I requested tortillas, there were not in my order. I specifically asked for 4 house salsa and 4 green and I only got 3. Older lady at the window has not a good friendly service.
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January 2024 by Carlos Rivas
Glad to eat a Original Pollo Bowl at a very reasonable price
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January 2024 by Al S.
After long Haidas my wife and I decided to el pollo at this location. Very disappointing. I ordered chicken quesadillas and my wife asked for their chicken soup , liquid only . Well my quesadillas had no cheese and my wife soup had lots burnt chicken. Very bad quality food all and all . Never returning to this place
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January 2024 by Gary Miller
good food, consistent and easy
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January 2024 by Michael Velasquez
Quick service and clean tables.
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December 2023 by Mike Campa
Great customer service and food was ready quick.
