-
October 2023 by Andrew Connors
Amazing attention to detail. I highly recommend taking your vehicle here. Friendly service and affordable. Thank you Empire!
-
March 2023 by Shawn Li
Empire Collision is amazing! They helped me with a big problem for a unbelievable super good price! The door of the outside storage compartment of my RV was damaged, the door frame was broken but the door was good. I asked the dealer and also a body shop that specializes in repairing RVs, they both told me that I needed to replace the whole door&frame , and it took more than 5 weeks to order new parts, but my RV has been booked to rent to someone else and must be delivered within a week, or I have to pay the penalty. Thank god I found Empire Collision, they repaired the whole compartment to a perfect condition without replacing any parts, and it only took several hours, the cost was less than 1/5 of what the dealer quoted, that was a price that I could afford easily! They provided me a perfect service and they saved my life! I am 10000% sure I will come back when needed and definitely be their loyal customer!
-
February 2023 by Shawn L.
Empire Collision is amazing! They helped me with a big problem for a unbelievable super good price! The door of the outside storage compartment of my RV was damaged, the door frame was broken but the door was good. I asked the dealer and also a body shop that specializes in repairing RVs, they both told me that I needed to replace the whole door&frame , and it took more than 5 weeks to order new parts, but my RV has been booked to rent to someone else and must be delivered within a week, or I had to pay the penalty. Thank god I found Empire Collision, they repaired the whole compartment to a perfect condition without replacing any parts, and it only took several hours, the cost was less than 1/5 of what the dealer quoted, that was a price that I could afford easily! They provided me a perfect service and they saved my life! I am 10000% sure I will come back when needed and definitely be their loyal customer!
-
December 2022 by Moises Mota
They did great work! Came in to get my 4Runner’s back bumper fix after someone hit it. They match the paint perfectly, called me with any adjustments and updates. Definitely taking back my cars and business to them
-
December 2022 by Georgi Dinolov
I brought in our new car for a small, 1/2in but deep scratch. The car looks like new, as if nothing happened. Marco and his team were able to finish the work without having to take any panels or parts down. This made my quote significantly lower than other shops'. I'm very happy and coming back again for future body work needs.
-
August 2022 by Tywanna Hill
I am quite satisfied with Empore Collision body work service on my VW CC Passat. My car looks brand new. Also, their customer service is extraordinary with the walk through of estimates and timing of my car's completion. Thank you Marco and Staff.Service: Body & Trim
-
August 2022 by Behram Akram
Marco knows every bit of your vehicle parts and their purpose. Him and his team did an outstanding job on my car to get it back into shape. They give very fair estimates and no hidden charges at all.! ⭐️⭐️⭐️⭐️⭐️Services: Body & Trim
-
June 2022 by Ashley P.
My experience with Empire Collision Center has been unfortunate. Last week I got into a minor accident where someone rear ended me in a car wash. The man who hit me wanted to pay out of pocket and I agreed. I was recommended to Empire by a mechanic shop that I had used in the past that I had a very honest experience with. I went to Empire and got a quote which I passed along to the person who hit me. He immediately wrote me a check and I told Empire to order the part. A couple days pass and Empire called me to tell me that they ordered the wrong part and it would now cost me an additional 50%. I agreed since I was originally given an estimate. However, I decided to pay the remaining balance out of my own pocket. I dropped off my car this morning expecting it to take the 4 hours I was quoted for labor. To my surprise, I got a call from empire after exactly 2 hours notifying me that my car was ready to be picked up. I told them I would be there in a couple of hours because I was working. A couple hours later, I arrive at empire to pick up my car. I anticipated my cost to be reduced from the original labor cost of $220 for 4 hours to $110 for the 2 hours it actually took. When I got the new invoice, I noticed I was still be charged for 4 hours of work. I mention this discrepancy and was told "we gave you a call when it was almost ready, it still took 4 hours". In what world do you call someone to tell them their car is ready if it's going to be 2 more hours. It's unfortunate that as a woman, mechanics take advantage of the fact that I don't know about cars. I do however know how to read line items on a quote. I know for a fact that if I would've waited in the shop for my can't to be ready, I would have only been charged the actual labor amount. After I was given that excuse, I decided to just pay and get out of there. I was happy I at least pointed out the shadiness. Oh and when he ran my card, it was an additional $20 for a transaction fee. Mind you this was never mentioned or posted anywhere, had it been I would've just brought cash. In the end, I will never go back here and I am glad my interaction is done. They are dishonest and took advantage of me.
-
May 2022 by Rosa G.
Love how quick Empire Collision turned my car around. Marco and his team are very professional and friendly. Thank you Marco!
-
March 2022 by Thomas Carla
Empire Collision Center does great work Marco and staff did an awesome job on my car. I highly recommend them very professional with excellent customer service?Service: Body & Trim
-
January 2022 by Michael Romero
My 1955 Chevy bel-air was here over a year, I had little damage on one side. The job should have taken 3 months like Marco said in the beginning but unfortunately he lied to me so much it started to get old. I live 50 miles away and was going back and forth at least twice a month, Marco was screening my calls and eventually just stopped answering my calls which was completely uncalled for like he’s trying to avoid me, even when I went there. Every time I showed up in person for more then a year the progress was poor and so was the job. And because the job didn’t even come out good sadly I had to take it to another body shop to fix what they couldn’t do right. I was recommended at Empire Collision and I would never recommend anyone to come here.Service: Body & Trim
-
December 2021 by Mike R.
My 1955 chevy was here over a year, I had little damage on one side. The job should of only taken 3 months like Marco said in the beginning but unfortunately he lied to me so much it started to get old. I live 50 miles away and was going back and forth at least twice a month, Marco was screening my calls and just stopped answering my calls which was completely uncalled for like he's trying to avoid me. So I had to show up in person just to see that no progress has been made, honestly Marco told me so many lies I can't even think of which stupid lie he would bring up next!? And sadly out of all of this, the job didn't even come out good?! I had to take it to another body shop just to fix the jobs they didn't do right. So I was recommended to Empire Collision and would never recommend anyone to come here.
-
November 2021 by Sergio Rocha
Marco took good care of my SUV Limousine. Great price and the job done 110%
-
September 2021 by Imeh Nsek
Marco is great! I took my car to the collision center a couple of blocks away and they told me they couldnt give me an estimate for 2 weeks! I took my car straight to Marco after that and he ordered the parts that same day and had everything installed 2 days later.Service: Body & Trim
-
September 2021 by Ashley Yaxley
Marco is awesome! Someone decided to key my 2018 Toyota 4runner, I was devastated. They did an amazing job fixing it, even got the blue sparkle in the black color. I’m super happy!Service: Painting
