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March 2024 by Malik H.
I live in Rancho and empire is the closest roller skate store in the area, I bought my first pair of skates from here, I've always wanted my own custom skates and just found everything I wanted and needed, dropped my Stacy Adams off there recently and can't wait to see them when there done! Best skate store if your in this areas
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February 2024 by Azlin Reed
This is just the coolest and cutest little skate shop. They have so much stuff for roller skaters and skateboarders. The staff is so kind and knowledgeable and have a passion for skating. I’ve visited this shop several times and it always have what I need to improve my skating skills.
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January 2024 by Gissele G.
Went in on Thursday and Val helped my friend and I out with any questions we had. Even helped my friend build her skates!
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November 2023 by Farith Vazquez
Great experience!We were helped by Amy and had an amazing time. Me and my wife are new to rollerblading/skates and she had patience with us asking lots of questions. Thank you and we will be back for more beautiful skates in the future!??
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November 2023 by Elise Dehart
Incredible!! I love all of their styles and the owner was so friendly! Would absolutely travel 30 miles again to come back
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November 2023 by Martin Monge
They are awesome check em out great customer service and friendly (dude with eye tattoo)
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October 2023 by Karlee Z.
I will always come back to this local shop. The owner is very friendly and she always helps me with any questions i have. She always gives extra information/opinions in every way possible. Thank you!
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October 2023 by Seohee S.
I've been to this shop a few times and they have always been so friendly and helpful. The last time I went in, I was sized for Riedell skates and literally given about 8 different pairs to try on to see which fit my foot size the best. She even offered to call Riedell with the results of my fitting to see which size they recommended for the boot I wanted. Then she gave me advice on what options I had to save some money too! Very knowledgeable, friendly, and patient. So happy this is my local skate shop. I will be supporting them every chance I get.
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August 2023 by Chelsey M.
Yo! I want to send a shot out to Amy at Empire Skates. This is a rad shop and Amy was able to help me pick out some really good Roller Derby gear while entertaining me with some cool stories about her Derby days. She really hooked me up and has all the knowledge. If you're looking for Derby gear or a cool skateboard, hit this shop up. Thank you Amy!
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August 2023 by Angela W.
I haven't skated in so long and after doing tons of research I ordered a pair of skates from them. They called to confirm size and even ordered 2 sizes for me just in case. I ended up driving out there to pick them up just in case something didn't work out with them. Guess what. I didn't love them and was able to buy another pair with her help. Customer service was top notch and she actually went above and beyond for me. Definitely recommend purchasing skates here. Awesome experience and couldn't be happier.
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July 2023 by Michal berghoff
What a great experience I had with empire skates! I ordered custom Riedell with colorlab with Amy’s assistance. I must’ve tried on over 15 skates to make sure that my measurement was perfect for the order. I have a weird size foot where i am in between sizes. I cannot thank Amy enough for all her help. She went above and beyond and she even helped me make sure that I was ordering the right size even after measuring a few times. I’m really excited about my new wheels that I got with Empire skates from bont glow. Empire skates carries a variety of skate accessories for beginners to advanced level skaters. I highly recommend Empire skates because you do not always get such a high level of customer service these day from other location and it’s rare. What i experienced was exceptional customer service and support that I received was spectacular. Thank you AMY!
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July 2023 by Melissa N.
Stopped by this store after checking out the Farmers Market and was completely pleased with the customer service and skate inventory. The worker present educated me on how to clean out my bearings. She took the time to explain what I was doing wrong and how to take care of my skates. Very pleased with the service and store overall.
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July 2023 by Sandra Estrada
My partner and I ended up here the other day when we were taking a stroll through downtown Upland. I was interested in buying some skates for myself and the shop owner, Amy, was SUPER helpful. I had no idea what I was doing and she patiently introduced me to everything I need to know before skating and helped me get everything I needed. We ended up buying skates, protective equipment, and a skateboard for my partner. I would definitely recommend coming here for hands-on customer service. We will definitely be coming back!
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June 2023 by Vicky Sasser
I highly recommend this shop!I've been twice. Amy helped me the first time, she was friendly and helpful. Anna helped me the last time. Again, very friendly. Thank you!!
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May 2023 by Michelle M.
Went into empire skate this afternoon with my son. I have to say I have experienced such wonderful customer service. Amy was amazing helping my son pick out his first pair of skates. Both Amy & Tom took their time explaining everything and showed my son how to change the wheels. Thank you again for a wonderful experience.
