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March 2024 by Angela Su
Stopped by to get a photo printed. Thank you Michael T. for the exceptional customer service!
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February 2024 by Tonya Crew
Steven is the best. Fast, accurate, and courteous. What a rare find. Thanks Steven, you are at the top of my go-to list!
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December 2023 by Chabeli Rose
The staff here was absolutely amazing with their help! Placed my order via email right before they were closing and the next morning they had 250 pieces printed/folded before noon! William and the team were so helpful and courteous during the entire process over the phone. Will be turning to them for quick turnarounds again!
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October 2023 by Beetle Otaku
Changed express pickup time to 5:15. Door on sign still says 5:45. This isn't the first time I've expected a set time and they've adjusted it at this location
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October 2023 by Cat Camunas
I had a last minute company function and I was stressed that I wouldn’t be able to complete this project on time. Steven and Derek were absolutely amazing and went above and beyond. They helped me with multiple print jobs I needed done. They were quick and unbelievably efficient when helping me with prints and sizing of my projects! It’s been a few days since our function and it was a SUCCESS! Because of Steven and Derek- I will ABSOLUTELY be back with help for future company functions/project!
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October 2023 by William Gomez II
Came in for help to scan and email to medical facility. Woman and gentlemen 1 st help were great. The 3 gentleman just came in to work, I stood in line to wait and ask how do I get a receipt and how will I know they received the paperwork his response was I don't know and just ask them if they got it. Sorry your store at the time had more workers than customers.
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August 2023 by michael lemaire
Very helpful staff, courteous and patience.
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July 2023 by JP
THE BEST CUSTOMER SERVICE!Great experience. Best location I've been too. ??????
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July 2023 by Jerick A.
The attending staff wasn't responsive at all. The packaging was terrible and the item arrived 2 weeks later!!!!
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June 2023 by Mitchell F.
Very unresponsive tall guy working there in customer service. Not very helpful and bad attitude. The copier machine charged my debit card an automatic $10!! for $1.30 in copier charges. Refund in 3 days, when I needed that for groceries! They don't care.He snickered, smiled and said that's not in our control, and it said its in the fine print. What fine print?I immediately left and will never come back. I took my business to Staples from then on. Staples helped me right away with no problem in minutes on my project. These Fed Ex Office people don't care and don't really want to help you. All they can do is say "Welcome" when you come in like trained monkeys.
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May 2023 by Jackie G.
I came in to print for a wedding. My USB wasn't working in the self serve machines. A situation that could have been stressful, Frankie ended up printing for me for a nominal fee...and it was worth the hassle, believe me. Thank you, Frankie for your excellent customer service
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May 2023 by Stephanie G.
Wow this fedex did not disappoint. Came in for some last minute posters and Frankie was so helpful! He made the process as seamless and stress free as possible! Will be back for all printing inquiries!
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March 2023 by David Loera
Horrible customer service experience. I was there for print outs with another customer right at closing time. While inside selecting options on the printer, we were stopped and told that it was 7pm and could no longer print. We were told to leave. It would have taken 2.5 mins to get this done, but this girl wasn’t having it. During the time she told us to leave, we would have been done printing our docs. Meanwhile there was another customer yelling at the front desk staff and no one said anything to that customer. Backwards thinking.Here’s some advice, if the doors are still open prior to closing time and customer is there taking care of their business, please allow them a few minutes to finish. That’s called taking care of your customer.I didn’t get her name, but she was a bigger white female. Manager or regional manager, if you read this, please train your employees on their customer service skills. Last time I’ll be going to there. 0 stars
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March 2023 by Jes R
I always come in to make copies. Simple and easy. The guys working are helpful when you need them. Glad I can rely on this location
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March 2023 by Alysa vlogs Lozano
3 dudes all standing behind desk no one in store not even a hello don’t offer to say hi or help….. another customer has to wave them down for help then another comes in same thing has to wave down for help and the guys are just gossiping instead of helping or even greeting customers
