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February 2024 by Ziyad Ayass
Awesome service
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February 2024 by Guy Hinderberger
Wish my HD was this niceSignal Hill store looks like 3rd world countries
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January 2024 by Angel Camacho
Just left store, needed wires for a project talk to 2 different workers to get some one to help me out was there waiting for around 30 mins and no one came, just left will go to Lowe's, instead
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January 2024 by Sandra Austin
You can find parking anywhere
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January 2024 by Luis Marmol
Very good customer service. Store is well kept and clean. Items are easy to find. One of the better home improvement stores in the area.
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January 2024 by Jane Dietzel
Good prices, friendly staff
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January 2024 by Gary Miller
my favorite store
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January 2024 by Mark Bahlke
I received excellent customer service from Marlena at the pro desk. It seems lately that is very hard to find in this world. Marlena made countless phone calls to the supplier and to me to make sure I got the AC unit that I ordered from her. The whole process took months. None of that was her fault. She stayed with it till the end. Very good job Marlena thank you very much.
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December 2023 by Steven Kiss
Excellent customer service
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December 2023 by Milagros Fuentes
This is where I make all my home projects come true.
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December 2023 by Vincent
Reliable source for everything home related. A bit hard to find someone in the department you're shopping in, but they're knowledgeable once you find them.
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December 2023 by Rich
I bought $10,000 worth of window blinds from Home Depot and was told they would be installed before Thanksgiving. The blinds were shipped to the installer on November 7 and 10. I have tried to contact the installer but he will not respond. The sales lady that came to my house to do the measuring also does not respond although she did once to tell me the installer has my blinds. I called the Home Depot store but was on hold for 8 minutes and still no one picked up. I had to pay in full but now I can’t reach any of the 3 that are responsible. I would NOT recommend Home Depot for blinds. This is the North Upland store.
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November 2023 by Amy A
So, let's keep this limited to professionalism and customer service. If you are looking for that, this isn't the place. If you're looking for a very unprofessional store manager, you've found your place. Her name is Noemi C. and she told us she was the store mgr. If you're looking for employees who automatically assume you're not being honest, maybe tainted by the world of retail, you've found your place. My husband, who went in for a specific paint color we found on the website, showed them the text I sent him with the color and came home with a different color. He only went for what I showed him so he wasn't sure before he left the store that it was the color I wanted. It was not. We went back together the NEXT day so I can be sure we get the correct color and went straight to customer service. Told the young man what happened and he said "we can only exchange or fix" (his exact words). Went to paint department and proceeded to be harassed by the paint employee about why we didn't check the paint before we left and "This is what you asked for. We don't exchange paint." Explained what happened again and told her customer service told us we can "exchange or fix". She apparently didn't believe us so she stomped away and disappeared for a while only to come back and provide us the color we wanted. My husband left the old can there and took the new can and we proceeded to go check out at Pro Desk (because we are also construction professionals who go to Home Depot regularly) to purchase the other item we had (stain for our doors). The cashier saw the can of paint and we explained that it was an exchange so that she would not charge us. Store manager (didn't know who she was at that point) approaches and proceeds to harass us about that paint and "who said we would exchange it?" Explained again what happened and she repeats "we don't exchange paint". Told her what customer service told us and she said "you should have taken it back to customer service and not left it there" and, again "we don't exchange paint." My husband gestured toward customer service explaining again that we went there first and that's what we were told to do. She takes the paint and follows us to customer service, again not believing we were told this and desperate to prove us wrong. When we were proven to be telling the truth she became further annoyed and started on a rant of "I will make an exception this time but...we don't exchange paint." I tried to ask her what the issue was since she was being so unprofessional and loud and treating us like thieves. She refused to look at me and kept repeating that she'd make an exception, again never looking at me and talking to her employees as though we weren't there. She then spits out to my husband "you also came in yesterday and exchanged 5 gallons of mixed paint..." I looked at my husband because I knew he was there yesterday only to buy me the paint I wanted and had no paint to exchange so I was confused. I asked her to repeat that. She never looked at me and again continued talking as though I didn't exist. I repeated my question then asked her to prove to me that my husband returned said paint. Ignored me. I then asked for the store manager and she advised us she is the manager. Asked for her name and she provided it then asked for the district manager's name. She ignored me and the other employee I asked said "we don't provide that." We got on our way and I called Home Depot corporate office and gave them the full rundown. They gave me a case number and assured me this would get to the district manager and other levels of management. I will be calling back to ask if it has made it to them. Bottom line: if you're looking to be treated professionally and with any modicum of respect, this isn't your store. Go elsewhere. Not all Home Depots are like this. There are 2 others a little further awa
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November 2023 by Daniel
Self checkout cashier was rude. She seemed racist for asking me to see what I was doing and asked to see what I was ringing up. Mind you, I was ringing myself up, at the self checkout. She was rude enough to stop me and ask to see what I was buying. All the Caucasian shoppers around me were not bothered once, as they did the exact same process. I'm never coming back to this store.
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November 2023 by Les Christensen
It's. Kind of love hate, old and spoiled from past dealing with specialty wholesale houses. Sometimes have trouble getting knowledgeable help, sometimes wonderful. Had trouble with paint being wrong, computer messed up. Good selection, miss a real lumberyard, Oh Well