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April 2022 by Jennifer T.
Customer service was unhelpful and every rude. If you're trying to cash in a check just be aware that it is more than a $10 fee. To save your time just go somewhere else besides this place
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June 2021 by Berenice O.
Worst customer service! Lady helped me was rude and made me feel uncomfortable. I don't recommend coming here.
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September 2020 by Sabrina S.
This location of Ace Cash Express has by far been the best experience I've had with this company. The ladies that work here are very kind and hard working. If you need any of the services this company offers, this is the best location to receive them. You're welcome :-)
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June 2020 by Bernie W.
If you need a money order beware it's not cheap like it use to be and similar price as Walmart. I shopped here and there a few years back in a pinch and was reasonable. Today Walmart money orders system was down and came here. Back in the day it cost the same as Walmart. Had the amount I needed and for the expense of the service. Nope, guess again lt was almost 4 dollars for a money order so im like I'll use my card for the remainder and had to spend minimum of 5 dollars plus 3 .80 something charge for 2 dollars and the girl Valenria I think her name tag said is nasty snide towards for no reason. I'd give this 0 stars if I could and wouldn't recommend but I give it 5 stars for being a place not to do business . Stick to big chains, they don't scam you as bad and have better customer service
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June 2019 by Julian G.
I wish I could give this place 0 stars. Customer service is horrible. Aside from the unprofessional appearance from each employee they do not stand by what they advertise. They promote that you can now pay over the phone but I called every other hour five days straight to no answer. When they finally answered all they had to say was I never called we're sending you to collections. They said they couldn't override the system and let me pay my loan so I proceeded to call corporate and they told me the opposite. Don't bother trying to pay over the phone because they purposely ignore it to save themselves from doing their job. I have call history to prove it. It's bad enough some people have to go get a loan just to stay above water for a few days And this awful customer service just makes it that much more unpleasant. Oh did I mention they didn't want to cash my check because they said it was FAKE just because the way I was dressed (musician). I work at a doctors office and never had this problem any other location. I will not be returning to the s*** show.(update) I went back & Valerie laughed in my face and was very unprofessional. I'm officially done with this bum a** location and their ratchet a** employees.
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March 2019 by Alyssa M.
I've had great customer service before I had a girl named Gabby help me. She was very rude and didn't have any manners! Not only was her appearance unprofessional but so was her attitude! Very disappointed
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July 2018 by Amy Regan
Polite friendly staff quick and affective