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March 2024 by Abigail Villanueva
I just got a unit from this place a few days ago. Desiree made us feel like our items where gonna be safe and secure she explained all the rules and how she takes care of anything and made us feel completely comfortable. She definitely went above and beyond I have gotten a few storage places in different areas. They never explain there rules or times so half the time you end up finding out the hard way what time the gates lock. But here she went thru everything to make sure we knew everything we needed to know. This was a temporary storage unit but if I’m ever in the area again and need a unit definitely would be coming here first
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March 2024 by Anthony Seeburger
Desiree, the office girl, is supper friendly! She always has a smile and goes out of her way to make you feel welcomed.
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October 2023 by Cynthia Balderama
Desiree is an amazing person she is always going above and behind to help her customers and does a very great job in keeping up with the facility and over all look, I would high recommend this facility .
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October 2023 by ISABEL ROBLES
Love this place!! Dez is the best. She always has my back. She always makes sure the facility is clean and makes sure my stuff is safe.
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October 2023 by d miller
Desiree has been a true blessing with moving into the storage unit. Public storage is fortunate to have her.
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October 2023 by Buddy
This storage has always met quality standards. Nice and fresh inside. Always clean. Safety and security is great peace of mind, there's a mutual respect, so I don't got to worry about being robbed or being hassled by workers or renters.great prices too!!! Y'all the bestest?
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October 2023 by Amanda Aprato
Very helpful, friendly service! Would highly recommend this location to any one in need of storage space. Desiree is the best! 5stars for sure!
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August 2023 by Kandie J.
DO NOT GET PUBLIC STORAGE. I hate writing a bad review but in this economy i hate knowing I said nothing about their crazy late fees. I've paid almost 1000 in late fees and now I've racked then up to about almost 800 again. Yes I know you're probably thinking we'll why wouldn't u just pay on time. But man I wish I could have, what can I say I've had a rough year. I can barely keep up with my monthly payment and they drown me in fees. Anyway there is a storamerica in Montclair that's cheaper and has zero to very low fees. Now I'm finally ready to move my things out after all this time of paying my storage and I owe $0 in storage fees but $800 in late fees to be able to take it out. They do no negation or any waving of anything. So just a little heads up.
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August 2023 by Kaitlyn G.
The lady Desire that works there is beyond helpful and sooooo nice! She has such good customer service Easy and convenient. Highly recommend great prices online
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August 2023 by Sara Salari
I haven’t rented a storage in awhile and was nervous about picking the wrong location with so many options but I’m glad I stayed local and chose the Upland location off Euclid. Since the beginning I haven’t run into any issues and that’s above what I expected to be honest. The prices are more than fair and the staff is very kind and always there to help. I would recommend this place to anyone.
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August 2023 by Arielle Stanley
BE PREPARED TO WAIT AN HOUR TO USE A CART. This place has gone way down. As much as we pay for a unit and they can’t afford to have two members on staff? Had to wait a half hour for an employee to become available to check out a cart then was told the employee would be going on lunch and would have to wait for them to return to get my ID back. This is in no way the employees fault and they have always been kind and courteous. This is the fault of the company. On another occasion the elevator was broken and we had to wait to find an employee to unlock the stairwell for us. Then we got locked in the stairwell and had to call the desk repeatedly to be let out. It was ridiculous. They need two employees at a time.
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June 2023 by Allison
Big thank you to Desiree! I lost track of time and showed up a little passed closing time and she was nice enough to stay over and let us unload our stuff really quick. Made a huge difference in my day!
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May 2023 by Shelley Briney
I started renting a space at Public Storage Upland at the beginning of this year. I had to put all of my family‘s belongings in huge storage. In such a horrible time in our life, we were greeted with an angel. Desiree is amazing. She is always there to help. When my little ones are with me she always talks to them and offers them snacks. They think she’s the best. Thank you Desiree.
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May 2023 by Angelina Beltran
I have had this storage place for multiple years and Desirre's service is consistently exceptional. She manages the operations at the facility and always makes the time to help and assist us with all that we ask as well as offering water since it was a hot one day. We have often seen her making the same time for other tenants. We are grateful for her hard work and her genuine kindness that go a long way ?? so thank ya!
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May 2023 by Michele Tang
This unit is very clean and well maintained. Desiree, the property manager, was very kind and helpful throughout the whole process. It was great speaking with her and she made the experience even better for us. I would recommend!