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July 2025 by Lacey Jean
I was in yesterday and honestly a little nervous. I haven't lightened my own hair in YEARS. the store was clean and easy to navigate and the two ladies working i believe an assistant manager and then another with the hottest glasses 👌🏼 so sweet and so helpful, my hair turned out great 🙌🙌
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June 2025 by adrianrazo
I went to Sally’s today in Upland and Erika was the best of the best to help me and my daughter in lawn on what exactly we needed she was so nice if you go to that store ask for her she will explain everything she was great !!!!!! I will definitely ask for her every time I go there… I give her 1000000000%
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March 2025 by Deidra Michele
First time going there! So happy I got the last bottle of Orly Nailtrition💅🏾...the ladies were so nice there...my new Sally's!
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November 2024 by Esmeralda Eyer
Staff is rude and unorganized
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August 2024 by Kenia Pelayo
In this store Mrs. Jessica is a rude person, I asked for her help I asked if she spoke a little Spanish and in a rude way she saw me from head to toe and told me no, she started verbiage in English, And then he attended to other people in Spanish, this kind of arrogant people can't be in customer service.
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May 2024 by Sashimi Cat
I just called the store to ask the name of the young lady who helped me today because she was so helpful and sweet to both me and another lady who was looking for hair color. Her name is Ayanna. Thank you, Ayanna, for your help and wonderful customer service and personality.
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December 2023 by A D.R
My mom comes here a lot and she seems to like it. Based off what she says it’s a good experience she just wishes some things were marked at a lower price.
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August 2022 by Christian Giles
Good selection of products and friendly staff.
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April 2022 by clarissa olguin
The management at this location is not compassionate.
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March 2022 by Selena N.
Well I just came in for my birthday reward! Was gonna use my $10 reward I got in my email for some $7 hoops. Was told I don't have a $10 reward? Just $5. So I paid the extra cash no problem. I didn't receive a receipt. I went in my car to put on my hoops and they fell apart while taking out of the package. I went back to exchange but wasn't about to because I used my birthday reward. Instead, I was going to get refunded the $2 I paid. I asked what would happen to my birthday reward and they said there's nothing they could do. I asked to speak to someone else and they proceeded to tell me unfortunately earrings aren't able to be exchanged/refunded (even though they were going to refund me $2 earlier) and there's nothing they can do on their end because I didn't have a receipt. I left with nothing other than -$2 haha. They told me to call customer support so that's what I'm doing. It's just $2 but it's my birthday so I'm upset. :) Writing this review because this store is unprofessional and I wasn't able to talk to a higher up or someone else, also for me losing money at this business plus my birthday reward is non existent. I've had purple hair and shopped at Sally's for years plus have a Sally's credit card. This store is the worse out of all of them. Here's a pic of my birthday $10 reward they said I didn't have and couldn't honor.
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February 2022 by Evan Gray
Quality material for a fraction of the price, was happy with the results :))
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January 2022 by Angel M.
Liliana doesn't understand the products in the store, treats customers rudely and didn't properly ring up my items. I spent 340$ at Sally's for nail accessories to do nails, and she forgot to ring up the items I wanted and continued to sell me the accessories for the product. So I spent 340$ on products I didn't need and was missing the main peices in the end... she wasn't helpful at all and treated me rudely when I complained.
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December 2021 by Ann P.
ZERO IDEA WHAT THEY ARE TALKING ABOUT OR THEY JUST DO NOT CARE ... I came in for something simple a remover for extensions I saw washout color and my niece has been asking so I asked the girl 3 times not once twice three it for sure comes out " oh yeah it washes right out " okay because my niece has light hair and she's 7 well let me tell you my niece and I did our hair with it says it washes out but I know things don't always work so I took her advice saying are you sure if she wasn't then simply say I DONT KNOW !!!!!!! It doesn't wash out I'll be there today for them to refund me and provide me necessary things to remove it I'm so beyond mad that they Simple couldn't tell the truth and say I don't know I'm not sure I never used it
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September 2021 by Alicia N.
I've always had a good experience here. I'm glad their membership is now free. I've come here a few times now to pick up my hair supplies. The few times I have had questions, the employees have been helpful. The only thing that is sometimes frustrating is that they seem to run out of or are low on certain items regularly. This seems to be the case for multiple locations though. Wide variety of hair dyes, lashes, nail products. They carry OPI! They also have waxing supplies of you need that.
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August 2021 by Adry Lucano
I was fascinated by the way of attention...the girl who helped me was very helpful...
