-
October 2024 by Casey Smith
I am a fiduciary to an elderly client. She purchased a Cannon printer and could not get it to work. She called tech support and ended up somehow with this company. They did a screen share with her, had her pay $500 for anitvirus software and is required to check in with them every three months. All this to fix a printer connection. Nothing seems right about this company. Unfortunately if you are reading this now, it's probably to late, but I would cancel your CC and take your computer to a local person to search for spyware.
-
May 2024 by Elise McGee
Horrible company, charged my MIL over $250 to fix her printer settings. They put on software to monitor her activities and sent her emails stating they noticed she had not been on for an hour and were shutting her down. When she said she didn’t want the service anymore because they they went in and screwed up her printer settings and WiFi
-
April 2024 by Adam Johnson
Complete scams. Charged 500 for printer connection and software update from window 7 to windows 10 on 3/21/24 they started at 830 am and at 1050 pm I had enough I had to download 2 apps to my phone so the6 could acccess my phone camera cause they are so inept at remote fixes they needed a visual I guess then they use my hotspot on my phone …..blah blah blah on 3/22/24 I had to call them at 810 am and by 5 pm I had enough hung up, disconnected the Ethernet cable from the computer changes my passwords and now they won’t stop calling me. This is now harassment on top of being scammers.
DONT USE THIS COMPANY, but like me you’ll pry have some little pencil neck techy scaring you about how your computer is infected and it is infecting your network blah blah blah. Just go buy a new computer
-
April 2024 by Maria Giacalone
These “tech experts” billed my 82 year old mother $800 for a FIREWALL that they told her she needed when she called because her printer wouldn’t connect to her wifi after having an issue with her wireless. She just uses the computer (a brand spanking new Mac desktop) to play SOLITAIRE and check Facebook. She prints driving directions on her printer, because she can’t get gps on her phone to work. Of course she had no idea what a firewall even was for. She just happened to mention in passing that a “nice man” had gotten her printer connected. She allowed them to remotely access her Mac so God knows what info they may have gotten from her before I found out. I’m out of the country for vacation and trying to help her via FaceTime. She doesn’t even understand what wifi is, but she needed a firewall?! These people should be ashamed of themselves.
-
March 2024 by Sajin Sebastian
very helpful and courteous staff
-
January 2024 by Wendy W
SAP-111 Thank You for Your help to fill my online application and check my computer thank u
-
January 2024 by Melvin T
SAP 122 HP ib is a far This is the time that men are chosen to do the work of goodwill
-
January 2024 by Tammy A
SAP 104 *************************, I was very satisfied with my service.
-
January 2024 by Susan K
SAP105 **** care of my problem instantly!!! Love this service!
-
January 2024 by Mark R
SAP-111 Thank you sapphire to clean my computer and update now is working good
-
January 2024 by phyllis l
SAP- 110 (*******)Super help and patience from ******* so happy to have found your service
-
December 2023 by Bill Agney (PANDA TIMER)
scammers have billed mother-in-law 500$ for 365/24-7 support to install a new printer on her new chromebook. it was 129$ and out of the box new and they were charging more than 3x what the computer costs to hook up a 69$ printer. ya that happened...they were supposed to remotely repair this issue..... so they connected to her and now I cannot connect to any printer apps due to a problem with a printer driver "c0000022" ..... from reading HPs website drivers are not needed. they have not done what they were supposed to do and I am not having any issues with her printer with my devise. just hers which they had control of remotely. BEWARE of this website. she only has 1 computer... and on their plans 1 year support is 349 .... well why were her charges 499$ ... ya filed a dispute for those charges ? hopefully she gets her $ back. other wise I will send their information to scammers solutions and see what comes from that. if you have a problem with your computer get someone local the scammer game is huge and elderly are very easy to take advantage of.you have been warned everyone .... hope you are reading this BEFORE you enlist this company's services.
-
June 2023 by Antonios
Scammers hiding in plain sight. Do you recognize this scammer ? If you do please send the proper authorities to this precise location .
