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January 2024 by Rich V.
This is the best bank. The branch manager, Stacey, took care of me when my father passed away. It feels like family, not a bank. She went above and beyond to make a difficult time less difficult. I can not recommend this bank and this branch enough.
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November 2023 by Alan Braggins
Great Service!
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September 2023 by Adrianna R.
Originally I went to the credit union after work (tired) and Nina whom assisted me was so kind and courteous. She made me snap out of my mood lol. The way she made me feel welcomed and her sense of humor made my day. The task I needed assistance with was very easy and took her ten mins. Even when I first shook hands she had a chair ready for me and greeted me professionally out the door once we were done. People who take the time to help customers truly makes our experience great. Thank you Nina!!
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April 2023 by Antonio Karraa
It’s amazing how customers are not a priority at this branch. Untrained and rude staff
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March 2023 by Margarita Olado
Lupe and Amalia were so accommodating and helpful. Thank you for the great service!
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July 2022 by Jonathan C.
I went in to refinance a veichle and was help by Aaliyah, she was quick and efficient. Answered all my questions. A+++ in my opinion. Oh and was she beautiful
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April 2022 by Denise Whelchel
Big shout out to Maltresa! Thank you! She rushed a wire transfer for me knowing it had to go out by 12:30 PM and I arrived at the branch at 12:23 during my lunch hour. Excellent customer service! In general, everyone is so nice and friendly at this branch. There's always plenty of tellers, no lines, and the place is very clean and neat.
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December 2021 by Juliana Burruel
This branch is very clean and the interior is modern and nice. Aside from that the staff is nice - Nina took care of me and made me feel so welcomed with her sweet spirit. I left here happy and had a great start to my week :)
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October 2021 by Krystina Lyall
Amalia is AWESOME!!!! I took my dad to a different branch to write a cashiers check but the last name on check was wrong. Unknowing I drove to Orange County to drop off the check. After realizing the name was wrong I called the the 800 number to see if I could cancel it and wire the money. Unfortunately I got a lot of run around and sounded like I need to go back to OC the check, drive back out to my dads in San Bernardino pick him up and go back to the original branch and get some papers notarized, plus pay a few fees.Frustrated, I drove to my nearby branch just to get some info and clarification on what should be done so I’m not driving around wasting my time. Amalia made some phone calls and talked to the Costa Mesa branch and set it up so the person I gave the check to could go to her nearby branch, drop off the wrong check and they would reissue a new one. And no fees! WOW!!!! What a time savor and so so helpful! Thank you so much Amalia, you made a really frustrating day a million times better!
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October 2021 by Krystina L.
Amalia is AWESOME!!!! I took my dad to a different branch to write a cashiers check but the last name on check was wrong. Unknowing I drove to Orange County to drop off the check. After realizing the name was wrong I called the the 800 number to see if I could cancel it and wire the money. Unfortunately I got a lot of run around and sounded like I need to go back to OC the check, drive back out to my dads in San Bernardino pick him up and go back to the original branch and get some papers notarized, plus pay a few fees. Frustrated, I drove to my nearby branch just to get some info and clarification on what should be done so I'm not driving around wasting my time. Amalia made some phone calls and talked to the Costa Mesa branch and set it up so the person I gave the check to could go to her nearby branch, drop off the wrong check and they would reissue a new one. And no fees! WOW!!!! What a time savor and so so helpful! Thank you so much Amalia, you made a really frustrating day a million times better!
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September 2021 by BJ Richards
Friendly service excellent location
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January 2021 by Brad Richards
Friendly service excellent location
