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September 2023 by Alexandra S.
Love this place!! I rent all my UHAUL TRUCKS from here and always have been taken care of. George I believe is his name ! Super cool guy . I recommend this place for uhaul rentals, packing supply, incense and more!
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July 2022 by Leksi Bass
The guy was so friendly and helpful. Was a life saver for us, when our original Uhaul order somehow got messed up from a different location. This place got us set up with a Uhaul for the same day with the corporate location to make sure we could do our move. They also had a large selection of dope items, so we will be going back to do a bit of shopping as well.
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June 2022 by Mike M.
Been standing outside for 20 minutes not open. I guess they don't want business. Google days it is open but there is no one here
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June 2022 by Kimberly H
Order a uhaul online somewhere closer, the night before they called me and they had me come to this location. Further than I wanted and you do pay by miles… store wasn’t opened on time, me and another person were outside waiting. The uhaul is parked in the rear so we were worried we got duped. But luckily he opened and we got exactly what we had ordered. Very random store he sells literally everything. Lots of old dusty stuff in there. But the man was friendly and moving quickly which was appreciated.
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June 2022 by Jose R.
The owner was very nice and welcoming. He also had a very good sense of humor. I didn't have any issues at all.
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February 2022 by Andrew P.
Put this place outta business... the POS behind the counter needs a new vocation......#sorryimnotsorry
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December 2021 by Mark Alvarez
Nice owner/manager. Simple & fastI would rent another trailer from U-Haul
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November 2021 by Erik Laursen
I've used Smoke and Gift U-Haul 3 times in the past few months and was very pleased with the experience. BJ was very pleasant and has good sense of humor. I even ended up buying a couple of "vintage style" heavy metal t-shirts. I have one more move from Yuma Arizona to Fontana California and will be renting his 26' truck again.
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August 2021 by Creative Native
For a Small Smoke shop, this place was actually one of the easiest rental experience ive had. Great customer service, caring and Clean well working vehicle provided. I recommend this place to Anyone needing a Rental vehicle quick. I RARELY Write reviews. Only if I feel the Overall service is Above and beyond, which it wasServices: Vehicle transport
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June 2021 by Dave Gordon
Absolutely the worst U-Haul experience ever! Don't use this location! Everything went wrong. When trying to return Uhaul before 5pm closing. They left early (before 4pm). Also no U-Haul signage on office. Office is in #205, not #111. Also key drop box was gone! Thirdly, the Uhaul app 24/7 drop-off Android app wouldn't work for this location. No Dropbox anyway, so couldn't leave truck. After one hour of calling all the other Uhauls in the area, I got the Regional manager's cell number and she was not very accommodating. She has me drop off the Uhaul in another town, taking more time and gas and the guy tried to charge me for those miles too!An extremely disappointing experience!
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May 2021 by Sonny Gonzalez
For a Small Smoke shop, this place was actually one of the easiest rental experience ive had. Great customer service, caring and Clean well working vehicle provided. I recommend this place to Anyone needing a Rental vehicle quick. I RARELY Write reviews. Only if I feel the Overall service is Above and beyond, which it was
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April 2021 by Jose Vazquez
Horrible service
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April 2021 by Fadi B.
let me start by saying there are over 7 billion people in population and if you want to meet the number one rudest a hole go to this place.. I don't even usually do reviews but we rented the U-Haul truck from them and they treated us like animal. We have made a reservation to pick up a U-Haul truck from another location and they sent us over to this location for a 26-foot truck, after doing all the paperwork and he confirmed that we are getting the 26-foot truck he gives us the smaller one ... when I confronted him outside he said I'm not going to give you the 26 because I don't think you going to bring it back....wth... by the way I pulled up in my own truck $80,000 truck. I am a real estate agent and I'm helping out a client to move..his response was take it or leave it and he threw my money at me in the parking lot.. what the hell am I going to do with a U-Haul truck why would I not bring it back it's not like it's a luxury truck looks like again I'm helping out a client move.. he started out by saying it's $100 deposit then he change his mind to 200 and I told him that's fine and if he wanted more I would have gave it to him. Absolute worst customer service I will not even buy a bubble gum from the store shame on them
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March 2021 by Jada M.
This man is a racist and threatened to call the cops on my husband because he didn't do his job. He had all of our card information and accused us of stealing.
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March 2021 by Cindy Esmeralda
Shady place to get a uhaul from. Nothing went smooth here and the shop made constant mistakes. When I brought up these issues they got upset with me as if it was my fault they made these mistakes. There was also a line of people with the same issues who agreed with me that this place shouldn’t be doing uhauls.
