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April 2023 by Eddie Ruff
I sent Ken my 2 JBL K120 speakers for recone and full service on January 2021. I paid him 670USD.It's now April 2023, (two years later) and I don't have speakers or even a refund.Every time I call, he says it'll be shipped in two weeks. Hasn't happened yet.Not sure why he ghosted me. I admired his work and repairs, but this experience has been very unprofessional. I've been scammed.
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February 2023 by Scott S.
I spoke with Ken about repairs on some BOSE 501speakers in August and dropped them off. I had some previous work done by Ken years ago on some JBL speakers for my DJ business. I expected this repair to go off without a hitch. But as with others who complained about is lack of communication I see it is also happened to me. I have called left messages and went by the shop with no one there.Please call me Ken so I can get my speakers back. I have sentimental value with those speakers and they mean a lot to me.I just want them back please respond.
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February 2023 by Mark S
Excellent service! Fixed my 40+ year old woofer that I thought was unrepairable! Outstanding!
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May 2022 by Ben Lowe
Ken is a class act guy. Fixed on the spot.
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March 2022 by Eddie R.
I sent Ken my 2 JBL K120 speakers for recone and full service on January 2021. I paid him 670USD. Here we are, more than 1 year later and I don't have speakers or even a refund. Every time I call, he says it'll be shipped in two weeks. Hasn't happened yet. Not sure why he ghosted me. I admired his work and repairs, but this experience has been very unprofessional. I've been scammed.
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February 2022 by Daniel Ott
Ken did an outstanding job of restoring my JBL 4333B's. I strongly recommend Ken's skills to anyone requiring audiophile quality speaker rehab!
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February 2022 by marc plotkin
Ken did an outstanding job re coning and re magnetizing my JBL 2231A's. Price was fair for a guy with his knowledge of the product. My woofers sound brand new. Thanks Ken.
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August 2021 by Greg J.
Sent two woofers here for repair on 6/16/21 after an agreement on price and work to be completed. 10 weeks later and Ken won't answer his phone, my voicemails, emails, or IM's. I likely won't see these drivers again. Check out BBB, this is not a coincidence. Beware.
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May 2021 by Tom Ezell
I am lucky enough to live locally to Upland Speaker. I dropped a pair of 1975 era Walnut 4311s to be serviced. The service is extraordinarily thorough with even the smallest issues sorted. While not the fastest service, they are by FAR the best service available. The 4311s are ready for another 40+ years of use! Highly recommended!
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May 2021 by Bryan San Pedro
Based on videos and testimonials Ken at Upland Loudspeaker Service was the best person to fix and refresh my JBL 4312A Control Monitors. It’s been nearly 3 months since getting back my 4312A from Ken. Couldn’t be more happier with the results. Thank you! Ken.
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April 2021 by Cum Anal
Horrible service, he didn't fix my rear end speaker hole...
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August 2020 by Cooper Reed
Ken reconed an old JBL D120F for me this year and it sounds amazing. Really everything I hoped it’d be. Had some difficulties due to corona but Ken was in contact and kept me updated. Thanks so much! Would recommend.
