The AAA Vacaville Branch is part of the third-largest AAA organization, serving Northern California and several surrounding states. As a full-service AAA location, the branch offers a wide range of membership benefits and services. Customers can access roadside assistance, insurance and auto repair discounts, travel planning resources, passport photos, notary services, and select DMV services all in one convenient location. Many reviewers highlight the exceptional customer service they received at this AAA branch, especially for those with special needs. One customer praised the staff for being "very helpful and courteous and compassionate" when she visited shortly after foot surgery, assisting her with getting seated and back to her car. Another customer, Timmy, was grateful for the kind and professional service from the tow truck driver who helped him. Several reviews single out specific staff members for going above and beyond. Richard Manno, an insurance agent, was described as the "only agent you will ever need" who also happens to make a "mean Salisbury steak." Erminda Liamanares received praise for her helpfulness, patience, and friendliness in guiding customers through DMV paperwork efficiently. Overall, the AAA Vacaville Branch is recognized for its comprehensive services, exceptional customer care, and knowledgeable, friendly staff.
I had a great experience at this AAA branch. A process I thought was going to take weeks to complete was completed in one short visit. The staff who helped me were all very professional and friendly. The wait time was very reasonable. The facility waiting area were an and welcoming.
March 2024
Timmy was very nice. I wanted to let him know the problem turned out to be the clutch switch. The driver with the tow truck was also very nice. A huge thank you to the two gentleman that helped me, on February 15th between 3 & 4 p.m.
March 2024
Looking for the best agent? Needing high quality service? Or even a good laugh to help destress as you navigate your claim? I only have one name for you and that's Richard Manno. Only agent you will ever need! Also heard he cooks a mean Salisbury steak!
