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August 2025 by Oksana Babchanik
I have never met worse employees than here... I usually don't leave bad reviews, but today I had to do it. I bought the thing two weeks ago, and they didn't want to return it in any way. They also threatened to call the police đ¤Śđťââď¸đ I would have liked to call them myself, but such trifles are not worth it... I want to say that here are the worst employees I have ever met..especially the manager.
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August 2024 by Robert Shiota
Cloths and more cloths if it's your style.
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June 2024 by Rosanna Aragon
Iâve been here a handful of times but went here during a great sale recently and got lucky! I found a bunch of nice clothing pieces for a really affordable price. The store wasnât crazy busy when I went, and it was organized and clean for the most part. I did interact with a friendly employee who I think deserves some recognition, Bernice was especially nice and efficient! ?
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May 2024 by ChangChangThis
Maybe I looked poor to them, but they were rude, itâs sad that it makes me not want to shop in-stores anymore.
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March 2024 by Ethel Chua
It was hard to shop. Selections are okay. Customer service was just okay. Nothing really stuck out.
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December 2023 by Isaac Conde
I was able to find the exact pair of pants and a sweater that I had been trying to purchase online earlier today and the pants were thankfully in the 60% off clearance section! Many things are in the discounted section which I saw were 30-60% off! I highly recommend! There also was an employee who helped me check the prices of the items as well, thank you so much! Im so happy this made my day! ??â¤ď¸
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December 2023 by Aileen Dancel
Great store. We'll stocked. Friendly staff
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June 2023 by Jairah Niccolai DeQuina
plain rude and no sense of customer service.
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April 2023 by Alex O.
usually love coming to this a&f and today i did not have a good experience. i wanted to buy a pair of jeans that i thought where on sale. when i walked up to the cashier to check the price they came out to $90. the cashier then proceeded to tell me that no jeans where on sale although some of them where. not too sure if i'm just overthinking this, but her tone came off as very rude. not a very nice experience... ended up just leaving the store since she clearly had no interest in helping me.
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January 2023 by Serena Ng
I agree with some of the bad reviews here, literally rude for no reason. I get that a lot of the workers are younger but that doesnât excuse them from giving basic customer service unless thatâs how A&F does things. At checkout my card didnât go through right away and instead of explaining that the card reader might be finicky, the cashier blamed me for swiping too fast and I had to get their attention because they were busy chatting with their colleagues⌠when my card finally went through, it was from an extremely slow swipe that is not what a regular swipe would be. Maybe try explaining it to people instead. I hope you train your employees better A&F because this was disappointing.
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December 2022 by Aliza Aquino
Honestly theyâre so rude for no reason. I tried making a return for items I purchased online. When I walked to the counter the girl there saw me, then immediately turned around to do something else. I stood there awkwardly in front of the register with her back facing me until I told her I had a return to make⌠I had the clothes on the counter folded and she reached out her hand and said âGive me.â Like ok damn⌠then she asked me for a phone number and right as I said âyes itâs-â she cut me off and said âNo type it on the keyboard in front of you.â I was being so nice to her but I guess it was a bad day or something, which I get- itâs retail but what did I do to you girl to give me that tone? ? She ended up having trouble with finding my order, and then when I showed her the barcode she said I could only get store credit for it and that my order was past 30 days from when it shipped. It wasnât⌠Ultimately I walked out of there with my order and submitted the return online instead where they will refund me my original payment.
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September 2022 by Ruben Maldonado diaz
Good prices, just one detail, give him clothes that I chose, a couple of clothes did not come, (they did not charge them I clarify) and I did not realize until I checked the bag
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September 2022 by Romeo Casio
Good clothes, friendly service
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September 2022 by annabelle **
My favorite brand to shop
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September 2022 by Ron barnett
Nice tshirts and other ladies wear .