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January 2024 by Justin O.
Amazing service and prices! You can text them questions and they'll get back to you asap. They ship quickly, and have prices that other local bike shops in the bay area can't even match. Ordered from them multiple times, and it's a big two thumbs up from me.
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September 2023 by George Warren
The prices and sales are great! Spent hundreds there in the last year! I returned an item about a week ago because it was to small and paid for and received the larger size! I realize that a refund will take some time but I have heard nothing after trying to contact them a few times! I hope I see my $120 refund!
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June 2023 by go9ma
Hi bike closet guys,I ordered one item Order #1606968 on 5th. June. but I cannot find my shipping info.current status is “processing” and not changed for a week…Please check order status and sendmy item ASAP. plz let me know your plan…thanks
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June 2023 by Jeff Howard
Order was a value and handled quickly. Contacting store via chat vs. a phone call creates delays and lacks the professional, personal touch...needed when new to buying or there is an issue!
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June 2023 by Tom
Genuine and really cheap!!! The only problem is that the merchant's inventory is not very accurate, and sometimes it can only be refunded if it cannot be shipped. But I will put them first when buying products.
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June 2023 by Jaclyn C.
I have purchased multiple things over the past few years from bikecloset.com. They have excellent prices and always as advertised. One of the bike travel bags I had bought was missing a piece from the manufacturer, and bike closet went out of their way to help me, by reaching out to the manufacturer on my behalf and organizing that the missing piece be shipped to my home directly. This is amazing customer service and I cannot say enough about how happy I will be to continue to shop at bikecloset.com
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June 2023 by cindy t.
Placed an order for Garmin Rally XC200 Power Pedals Dual Side Shimano SPD Cleats and some items, UPS say a label was created, but no package has been received. Used email and text as there are no other way to communicate. My order was over $1042. Been texting and emails but no response.
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May 2023 by Mark Nelson
Fantastic shop! Low prices, excellent communication, and rapid shipping. I will definitely be ordering from this shop in the future.
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April 2023 by Ari Lokmagozyan
Shopping with them over 2 years with no problem. I just had a problem on the last shipment which the bib short was defective and via text communication, the problem got solved. They sent me a new one with no hassle. Kudos to them. Ride on....
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April 2023 by Duane P.
Love this place. They have unbeatable prices and customer service. They are my first go to for all my bike needs. Especially tires, but I've also bought clothing, and a bike computer from them. Granted they are in CA and I'm in OR, but orders typically arrive in two days. If I had any complaint at all it would be that they are sometimes out of stock on my favorite tire size, but that is me nitpicking. For reference I've placed at least 10 orders with them over the last couple years
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February 2023 by Raul G.
The absolute best! The deals are unbeatable and have decided to only buy what they have to offer given the prices just can't be beat. People complain that there's no inventory but I mean when stuff is over 50% how long do you expect it to last. I look at their site probably weekly and always get my item within 2 days which is the biggest plus. Lifelong customer
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January 2023 by Louis C.
Ordered a POC helmet and a refurb Garmin and both shipped quickly and in great condition. Bike closet even threw in a free gift (Muc-Off) hand sanitizer! Would definitely purchase from again.
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January 2023 by Gary Rowe
Ordered a smart helmet at a nice discount, works great, quick shipping, and good communication.
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November 2022 by Raul Garcia
Best bike experience ever!! Granted I’m located in the same state I still didn’t expect it to be delivered next day!! Freaking A. The prices are hard to beat! I may have to do all my shopping here all the time!! Also love the corsa tires and price point!!! Legit
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October 2022 by Erik M.
Have ordered from Bike Closet several times now. The shipping is always way faster than I expected and the products are exactly as described. I shop almost exclusively on price, and Bike Closet delivers on price AND service AND communication. Can't go wrong with them. In fact, on my first order for a Kask helmet, it appeared that they didn't have the color I wanted - I ordered anyway, thinking I'd live with a different color. BC, however, took the time to find the one I wanted and contact me to ask if I wanted it more than what was on my order. Of course I did, and now my helmet and bike color match! They go the extra mile.
