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July 2023 by Steve D.
This is the Chevron gas station at Alamo Dr & Peabody Rd in Vacaville, CA. According to GasBuddy, this place offers the most expensive gas in town! The other day, my job sent me to Vacaville. On the way back to the freeway, I decide to stop and get gas and use the restroom. Oh boy, $5.19/ Reg UL! But nearly every pump is in use. Why? Got to be the location, it's on the way to the freeway. Maybe no other stations around, and Chevron is a major brand. This station has multiple islands, a foodmart, and a carwash. I didn't have time to use the carwash. I went inside to use the restroom and survey the snack selection. The foodmart is very clean and neat. The clerk was nice and polite, and told me the restroom was in use. The restrooms seem outdated, as they're still marked for men and women. The doors are marked "out of order," but you can use them if you ask the clerk. Finally a guy leaves the mens room and tells me the toilet is broken. He tells the clerk, and clerk says he'll get to it. I go inside anyway, and see the absolute worst sight....an overflowing dirty toilet. Well, good thing it's an all-gender restroom and had a urinal. So to summarize: - gas prices....HIGH - Customer Service ......Good - Food Mart ..............clean and well stocked - Restroom-------------dirty and plugged up - Car wash -------------not reviewed 1-2 stars for Chevron in Vacaville! Gas up in Fairfield!
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July 2023 by Sebastian S.
Today July 1, 2023 at around 5 pm, I purchased a car wash through the machine for an express wash using a credit card however I was asked again if I want a soft touch or no touch car wash for some reason unfortunately I pressed the wrong button and a second wash was charged. I new paid twice and a 2nd car at my back as I saw from my rear went through fast at the wash area while I am still drying up. Upon finishing I went to the cashier to check with him if I was Double Charged or not. The guy with limited English told me that no credit card was accepted. I tried to explain to him that I just had a car wash and paid using a credit card and just wanted to check if I was double charged and the next car behind me had a free wash, who disappeared quickly. The cashier raised his voice and told me that no credit card it's only debit card, it's a Chevron policy. I tried to re- explained that I just had a car wash and I believe I paid twice using my credit card. He kept responding no credit card, just debit card! He is not listening to what I am saying and I just responded that I will dispute my extra charge. He yelled again in the presence of other customers saying NO CREDIT CARD in the car wash. Well I just had it and paid twice. Not to be racist, but please train your cashiers/customer service people to listen on the customer issues before reiterating what they were trained or memorized to say.
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November 2022 by Curtis Devlin
No coffee after noon. Bathrooms "out of order" for weeks. Most expensive gas in the area. Won't come back.
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November 2022 by grace braxton
Car wash scraped up my rims. This guy told me it was my fault and that his car wash has never done that.
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September 2022 by Jennifer C.
I wouldnt even give them a one star rating if possible . Owner is rude and very disrespectful towards EVERYONE especially females . I would run out of gas and walk a thousand miles before I would EVER give this clown my business . Doesn't care about personal property being damaged and blames the customers for wrongdoing . I CAN'T EMPHASIZE ENOUGH -DO NOT GIVE THEM YOUR BUSINESS!!
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September 2022 by Cathy B.
The only reason this Chevron is getting 1 star is because I have to in order to leave a review. The owner of this establishment is a male chauvinist! I attempted to use the OVER PRICED car wash one day. I put my money in the machine and pulled forward as the car wash instructed. The car wash did not work. I called into the business and explained that the car wash was not working. He came out screaming obscenities at me once I rolled down my window and he saw I was female. He continued to berate me and talked down to me. I simply asked for my money back so I could leave as he was behaving like a deranged person. He went to the car behind me and started telling them what an idiot I was! He then came back to my vehicle called me a fat ugly b**** and told me to never come to his establishment again. He gave the guy behind me a free wash telling him that he was sorry a d*** b**** held him up! If you are female please be careful! This man is deranged!
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October 2021 by Jon C.
Worst customer experience ever. Went in for a car wash and ordered the "Ultimate wash" went in and NO soap came out. None. Went in the tell the cashier the problem and she hands me the phone to talk to the owner who asks me to fix the issue. Apparently the hose that connects the soap to the machine was disconnected. I think why not try to help even though the worker could've done it. I replace the hose back into the barrel as he instructed and went through the wash for a THIRD time and STILL no soap. Save your money and time and go somewhere else.
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April 2021 by Ikjap S.
Nice clean facility. The guy at the counter was very friendly. Bathrooms were well maintained.
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February 2021 by Denae B.
They "close" at a certain time right?? Call 45 mins before they close & said "nooo were waking out right now" & hung up. Walked over there & lights are off. How do you close before a time you say you close? Not good customer service... I work in a call center doesn't matter what time I'm off if someone is requesting service BEFORE WE CLOSE WE GRANT IT... maps doesn't show but Yelp does & me living by the place does soooooooooooo I know how long they usually stay open . Next time I'll contact chevron co. See who wanna say no you can't come in we're closed (EDIT: obviously they were open for them to answer the phone & I even said I will be there in 1 minute & they still said no)
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December 2020 by NIKITA DM - Design & Marketing
Clean station, but the gas pump kept stopping. I hate when it happens and I have to hold that nasty pump nozzle with my hands, especially during pandemic times. Please take that under consideration. It is absolutely no good to make extra problems for people who go crazy with the germs. And wouldn’t it be nice to return the days where gas station workers fueled your car themselves? I wouldn’t even mind to tip the guy. I can only dream I guess lol
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June 2020 by Chloe Wnetrzak
Well to be honest I have been showing up here for for weeks. They have everything I have always needed and have cared for all my services . Always very polite! People complaining need a life check:
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June 2020 by Deathby940
Always have what I needed. I've been going for well over a year now, the owner and employees are pleasant people.
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February 2019 by Surinder S.
I went to this station Sukh was very helpful and the washroom was very clean and very helpful so I would stop here for my gas and wash.
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July 2018 by Vyjay Lazaro
The old lady and old man are BOTH RUDE! From INDIA , I think . They need to go back where they belong . Their customer service is really bad ! Paging manager/owner, pls get rid of those people! Not good !
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June 2018 by Thomas D.
Convenience store out of hell. Don't come here. I came here on a quick trip to get 2 icees for my friend and I, and came up short by a few bucks. I tried to pay for just one, and rather than just letting me go or telling me no, the guy demanded that I pay for both while verbally accosting me for costing him for the cup. The homeless looking guy behind me seemed to know the cashier pretty well, and decided to join in on the verbal abuse, shaming me for coming up short, and then tried to pay for the second one for me while demanding that I somehow eventually find him and pay him back his 3 bucks. It was absolutely ludicrous. I usually don't care about gas station/ convenience store customer service and I'm not expecting 5 star treatment, but the maltreatment and lack of compassion was horrifying and humiliating. So yeah, not at all convenient. The gas is always higher than the other ones around the area; trust me, go somewhere else.
