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July 2024 by Malendia Maccree
Reading all the comments, I offer an observation: sometimes the pharmacy is overwhelmed… OK, probably often. Walk-in is better than drive through and try to go there when there are less customers. Check google maps to find out when the pharmacy is busy. I’ve had great experiences. I’ve also showed up, saw it was a bad time/day, and then walked out to try again later. I know a pharmacy should always be ready. Have compassion for these folks and be glad that you don’t work there
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June 2024 by Modes Rojo
Very good very good Thank you
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May 2024 by Pedro Carbajal
Great store
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March 2024 by Liz W.
They deleted all my insurance info out of the computer system and then blamed me for the issue. Now I have to go there to give them everything again. Like WTH cvs!!! I really want to stand in those long lines you have with one cashier today.
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January 2024 by Elisabeth F.
I usually don't ask for help since everyone is usually "busy" I even use the express checkout to not be a nuisance. I ended up asking to see if there was a restroom available for customers. The employee seemed annoyed and asked someone else to help. The person seemed new, which is fine. She told him to grab the restroom key and open the restroom for me. I thought cool it's locked so usually those restrooms are fairly well kept. As he opened the door there were paper towels on the floor, just trash everywhere. The toilet seat was up and you can see a smear of fecal mater on the seat, with urine in the toilet. No toilet paper, no seat covers. Surprisingly they had soap available given the disguising condition the bathroom was. I figured I would tell the restroom need attending,but it seemed that I only annoyed them. They lack a lot there, especially in customer service and appearance.
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December 2023 by Damon E
Pharmacy here is a joke. Get notifed medication is ready for pickup but they closed for lunch. No signs anywhere about closing for lunch.
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November 2023 by Cecilia H.
This particular CVS doesn't pay very good attention to what you are asking and has very poor customer communication. It's conveniently located but just not the best for customer service and experience.
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November 2023 by Chris K.
This store has a long ways to go to meet the already low standards of CVS stores across the state
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October 2023 by Alexus Kaliss
Y’all need to make Rita full time she absolutely amazing person and very good at what she does I’m a everyday come shopper right away Rita always helpful very very very sweet lady ❤️❤️❤️❤️
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July 2023 by Nora Fahmy
Worest CVS in Vacaville. They don’t know anything the easy way they did we don’t have and we can’t see in the system many times I went there for doctor prescription and they mentioned they don’t have it and when I asked them where can I find it nearby? they mentioned we can’t see it in the system ( Tylenol for infants ) . Another day I went to get the COVID test on my insurance they mentioned they need a prescription when I talked to my friend pharmacist in cvs another city she mentioned they don’t to work
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July 2023 by Alejandro Gonzalez
Terrible
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July 2023 by Analiza Boehning
As someone else mentioned, they are severely understaffed so you’ll find yourself waiting very long here, even in the drive
thru.
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July 2023 by Patty Ortiz
Usually find what I need
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May 2023 by Peter N.
good morning cvs on depot street in vacaville ca. i would like to thank danielle and greg for the best customer service i received from a cvs. danielle helped me out to the fullest with my return and she was very friendly. keep up the hard work and great customer service.
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May 2023 by Cheryell Turpin
Employee assisted me promptly with the coupon machine, it was out of psper.
