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December 2023 by Anna Hogan
I have gone on to separate occasions. Just in the last month . Both times they were closed and I had to come back later. Why are they closing the whole store down for a lunch break . I had to waste money on paying for rides to get there to find out they are closed. Just to waste more money to have to go back once they are open again.
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December 2023 by Eddie Watson
The entire store went to lunch and closed at 2:30 in the afternoon on a Tuesday. Doesn’t say much for their business model. I was impressed with the locations they have in Maryland, Florida and Virginia. If this company wants to help itself they need to fire the entire staff at this store and start over. I just spoke to a couple that came up and tried the door to the store and then told me that the staff have done this before and that they usually are gone for 3-4 hours when they close like this. DXL, sit up and take notice! I am very disappointed in your store discipline and am debating whether or not to visit your store again.
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December 2023 by Dack Burnett
Nice store with many options for those needing bigger sized clothing. Cashier was friendly and knowledgeable.
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October 2023 by Mark Stanton
The Vacaville store has ongoing problems with their computer. Several times in the last 4 months it has been cash only for purchases. The workers admit that they have a lot of issues. Also I have tried to purchase several muscle tee's only to find out only one is in stock or out of stock throughout the year.
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October 2023 by Scott Sloan
Selection is pretty good but hard to find what I was looking for. Went on a weekend looking for a particular style of shirt which I couldn't find. A staff of three 2 of which looked pretty disengaged as I passed close by. 3rd staffer/cashier looked busy and just didn't want to bother her.The store layout just felt like a giant clearance bin wasn't appealing overall or made me want to come back.
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October 2023 by Steven T
Messy and garbage everywhere on the tablewhere they have the dress shirts.And the lady at the counter was talking on the phone the entire timeI came October 2 at 12:15pm
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September 2023 by Chuck Jucker
Very nicely laid out store, very helpful staff, it’s nice to be able to go in and look at several things before I buy and not be hassled by a salesperson before I’m ready to buy, the only complaint is that the store is a little hard to get to due to the parking lot lay out
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August 2023 by Christopher Vallejos
Sub par service every time I come here and particularly poor today… This place is better served with a self checkout option.
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August 2023 by Nordic Bear
This is a good store for Big & Tall guys. The only issue I have is... They need to cater to the bigger men 6X - 10X.
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June 2023 by Patti Tweedy
Very nice people and they had everything my husband needed
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May 2023 by Sir Jones 78
I came in search of an outfit for a funeral. No success. The prices are high and there is not much of a selection.
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May 2023 by Mike K.
I pulled on the door at 11(I get it it's retail, not the most exciting thing to open the door to customers), but it was locked. Next, the door was unlocked within about 10 seconds, only to have it pushed open slightly, to let me know the door was unlocked. I don't need someone to open the door for me, but the nonchalant unlock followed by a less than savory hello made us all at the door feel unwelcome. As I was walking around the store, I noticed one high priced item after another. I understand the fact that since I'm "different sized than the rest of the population" I have to pay more for a shirt or pair of pants, but this was ridiculous. Also- I thought it was an "outlet" store, like to get rid of stuff. Why would items be priced so high if they are being liquidated?? The whole scene was a joke down to the help being rude to other customers while I was in there. Walked out empty handed once again from a store that acts too big for its big boy britches.Also: it doesn't surprise me to see no reactions from management or franchisees or whatever they are for this store. Sheeeit.
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April 2023 by Lillian W.
Hubs and I were at the Vacaville Outlets. He was on a mission to find some business casual menswear. Like me, he luvs a bargain. So he eyed this shop when we were at the Vacaville Outlet. He figured it was a menswear shop but other than that he didn't much about it. Once we stepped in, the associate was welcoming and friendly. She asked hubs if he was shopping for himself or somebody else. He replied himself. She says the shop is for big n tall sizes. They don't carry his size. She told us to feel free to look around if we wanted. She was polite and professionally friendly in her demeanor. At the time there were no other customers in the shop, so no offense could be taken by others. We browsed briefly. The place reminded me of a men's warehouse with an emphasis on casual wear.Quality fabric and brands.
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March 2023 by Joyce Anders
Cashier was very helpful and friendly. Prices seem too high, but I don't shop for large men sizes. My shopping was for a BD present.
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February 2023 by Jeff Contos
Great selection. I appreciated the helpful staff.
