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November 2023 by Scott Z.
Good service. Honest prices. Christian family even give you a ride home if you need one Shawn. And his employees are very. Kind and. Nice. To people to. They go above and beyond to help thanks. So much
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September 2023 by Robert Hartman
Seattle—>SoCal: Trust Sean. Exactly when we needed someone to care, Sean came to the rescue. Reassuring to know there are great humans in the automotive industry, reliable and capable. Thank you Sean!
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July 2023 by Raymond Beckham (ART Computer)
Sean and his team over at family Auto care is the best! I trust them with my cars and they are always my first referral for anything automotive! Thanks guys!
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July 2023 by Rudy G.
Based on a friend's recommendation I decided to give them a try on helping me with a parasitic draw on my 2017 Honda CRV-EXL. I explained what I knew thus far and they confirmed my statements, even stating that issues I stated with my fuses were incorrect and everything was working fine. I provided the a Service Note from Honda and Sean was honest in sharing that it's been awhile since he did a software update on a Honda, but was willing to do it if I waited for his go-to person to return the next week. The update was installed and the total cost was ~$300. A huge relief since another mechanic stated they would need to remove my dash and test each electronic module to find the defect.
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July 2023 by stefanie m.
Location- right around right corner from me which is great as I can walk homeSmall family business with good communication Had oil change and no problemsThey have an intuitive coupon program by signing upUPDATE: they have moved to "hamburger" hill area and took my myold auto shop location. I will try them for auto repair and see how it goes
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July 2023 by Mike M.
Subaru went in for brakes and replacement window motor. Service was efficient and friendly. They even offered me a ride home while they repaired my vehicle. I'm sure we'll be back!
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June 2023 by Scott Zell
We have been bringing our vehicles to Family Auto Care for years. Everyone there is so helpful and nice and Sean always starts the repairs with the least expensive route. We appreciate that they make us feel like they truly care. Ramses is wonderful! I got my oil changed there last week and got to see their new place!
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June 2023 by James Basco
I am guilty of not writing a review for any service before. I am caregiver for my wife and it consumes most of my time. I have been a customer for over 5 years. I have lived in Vacaville since 1979. Family auto care is by far the best auto care facility in the area. Sean and his wife are so friendly, they seem part of your family. Sean and his teams workmanship is beyond compare and they complete their work in a very timely manner. I am so glad they moved to the new location with more parking. I apologize for taking so long to write a review. I just wished you guys were around many years earlier.Services: Electrical repair
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June 2023 by Al P.
I am glad for this last repair, so my older vehicle can pass the needed smog test. This Tahoe has over 140, 000 miles and needs to keep running for longer trips with using its third row seat.It's running real nicely now..
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June 2023 by Michael C.
Sean and his team do a great job. They ate knowledgeable and able to work through unusual issues to find solutions that don't cost a ton of money. Highly recommend auto service..
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May 2023 by Drascian
Sean did a really great job on my car. I've been wanting to get some work on it done for a year or more, and after giving it to Family Autocare for a few days, it drives like a new vehicle. Smooth and comfort.
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May 2023 by Mrs. Dill
Such a wonderful experience during such a stressful time when our car decided it wanted to break down on us! Prompt and friendly service with easy to understand explanations of the problem allowed us to rest easy knowing our car was in good hands! Definitely found our new Auto Shop of choice!
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April 2023 by Ina P.
My family was extremely satisfied with the level of professionalism and quick turnaround. A little background story: our VW was overheating for a long time. She decided to do the "right thing" and use the VW service center in Vacaville. After over a month at the VW shop, replacing a bunch of items, and spending tons of money the VW people told us that they didn't know what is going on and gave us our car, without fixing the problem. We talking to a trusted mechanic (who specializes in Japanese cars - Bill's Shop in Fairfield), he advised us to try Family Auto Care. We took his advice and the car was up and running in two!!!! days. We want to thank you guys for fixing our car with outstanding customer service and accuracy. I highly recommend this shop based on our experience!
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March 2023 by John Nightingale
They had my vehicle for a total of about a month and never fixed it if anything they damaged it more and never returned my calls I would give them zero stars if it was an optionService: Electrical repair
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March 2023 by Gus W.
Came out to get an estimate, owner was very rude and unprofessional and also couldn't give me a real quote and was trying to add additional services that my truck did not need, i ended up taking it to another shop in town and i recommend to stay away from this business
