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November 2023 by Julio O.
Abe and the staff at Good Guys took good care of me and my car. They provided excellent customer service over the phone and in person. I highly recommend this shop to anyone, their prices and professionalism is top notch I'll definitely come back again.Abe!! You're the man dude! Thank you for your assistance and friendliness. I had an issue with my front brakes and Abe was able to assure me a place in line early in the morning. I brought it in at 9am, I even brought my work laptop with me because I wasn't sure how long it was going to take, next thing I know it was all set and and ready by 10:15. Nice job yall!!! The ride back home was smooth, I can now rest assure!
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September 2023 by Nadia O.
I had an small ongoing oil leak and took my car to a brand name repair shop. They gave me a huge estimate for my power steering pump and hose. Funny they didn't find my oil leak and I knew I had an oil leak! An Uber driver told me about Good Guys when I was getting a ride to the other shop. While I admit I was a little skeptical at first, I am sooooo glad I took my 2011 Toyota 4-Runner (179k miles) here for a second/honest opinion. GOOD GUYS not only found multiple small oil leaks, but also confirmed I only needed a power steering pump only as the hoses were all good. Abe the shop manager was kind, very responsive, took time to explain everything (multiple times) and was able to get ALL my issues fixed for the same price the bigger shop was charging me for just one repair and not actually solving my original issue. My car was fixed by the time the big brand shop even got the parts!! Abe got genuine Toyota parts in less than 24 hours. No more oil spots on my driveway. I should also note that a brand name Tire shop in town also failed to find that my struts were likely causing the cupping on my tires. Abe told me about this issue and said I would consider doing this next (without me even telling him I was having issues with tires/bumpy ride!!) I would highly recommend supporting this small shop instead of getting ripped off by brand name shops.
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September 2023 by Nate S.
THESE ARE MY GUYS! Been coming for years now and always had my car better than before. On hand I've had my 2017 Nissan rogue worked here for brakes, oil changes, tire changes, plugs, rotations. These Good Guys have got it done time after time, with speedy service, accurate estimates and time. Can't thank them enough for having great experience and customer service. Give them a call won't be sorry!
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September 2023 by Michael Fitzgerald
Had a multitude of codes a check engine light and misfires all around. They got me in and out same day after I called and scheduled something last minute and a very reasonable price. I will for sure be coming here to get my next few things I need done. Owner was awesome and so was the guy at the desk. 5 stars all around
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June 2023 by Kimberly C.
I had just left Walmart and heard an awkward sound coming from my tire so I pulled over. It was a huge mail going thru my side wall! I immediately panicked! Googled the nearest place and it was this great establishment!They were out of my tire but sent me to Fairfield Tires. He helped me get items out my trunk so they could get to my spar tire. The owner was extremely nice and knowledgeable God was watching over me as Im not technically savvy and something told me to turn around before getting on the long road from Suisun. They got the spar out which was a difficult task! I would have been truly stuck somewhere on the road! Thank God for nice and intentional folks like him I was Saved. Please patronize this shop as they are the best in service.
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June 2023 by J B.
Friendly service while scheduling on the phone and in person. Performed the service I requested, on time, at the quoted price. I'll be back with my other vehicles in the future. Highly recommend!
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June 2023 by Kristel G.
I needed my front brake fixed really bad. I reached out to Good Guys Auto Care through the Yelp app and their response was prompt and they were able to give me a reasonable quote after describing my vehicle's issues. I brought my car in that same day and had it back within a few hours.
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April 2023 by WendyLee Wai'ala K.
I hit the DADDY of all potholes in San Francisco resulting in a blown tire and bent rim, what I didn't know but found out thanks to Good Guys was that I'd also broken a tie rod, strut, coil & joint. From first contact w/the Manager Abe I was treated with respect. They're all very informative and friendly. As a woman going into an auto repair shop, one often gets treated like we don't know anything & at GG I never felt disrespected. Chris was great! My appraisal was quick, I was given options, kept well-informed of the status, and the work was done quickly. I also had an oil change and service. It drives perfect. There were no surprises & the prices are fair. You won't be disappointed!
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March 2023 by Ken K.
Great service. Was able to easily schedule a wheel alignment on my RAM truck and completedThe work in a timely manner. Highly recommend!
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February 2023 by Chassity Harley
Update to my review- I’m keeping my old review on here for understanding-thank you Abe for calling to clarify my issues- I did feel cheated but Abe gave me a call and worked out the issues I was having. I appreciate you taking the time to bring resolution to my issue other than just allowing me to hang on to feeling like I didn’t get the best service. I changed the review to 5 stars because I have never had a problem and the business call me right up to rectify things immediately. I commend this business for honoring what was agreed upon and for comparing prices with me before doing the work. We settled on the initial price when I first came in and got a estimate on my alternator- that was a good guy move!!!! Thank you again for helping me with this!Old review-Never felt so cheated in my entire life. Alternator went out and we discussed a price. I went back to where I got my parts from and took them back then when I get back to the auto place I’m up charged another 200 dollars after he said he discounted me for the alternator. The 200 I was suppose to be saving I now have to spend for coolant that didn’t need replacing in the first place. I needed a alternator I get it but to still have to wait and be charged for 4hrs of labor and not know if I’m going to get my car back in a decent amount of time is crazy. I ended up being charged 1000 dollars for this job and I look at these reviews and see people say this place is reasonable!!! I could have went to the dealership and spent less. They are so lucky that this was an emergency fix and I was so far away from home because Abe made me feel like I was cheated out of something that would have taken close to two hrs to fix. I don’t recommend this place I wish I was able to shop around for a better price because this was more than I expected, it’s not like I’m in LA or San Francisco I’m in Vacaville!!!! And I was up charged to not even get my parts returned to me. I want my parts!!!
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February 2023 by Giemar F.
Abe was awesome! Communication was easy, fast and friendly. He was able to accommodate my special request and fit me in quickly. Car was done same day. Calipers look amazing!
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February 2023 by Dean Unger
I rarely give reviews. Went in stating I needed pads and rotors for my wife's car. Got a call back saying the rotors were fine but there were other problems. I went in, picked up the car and took to another shop where they replaced rotors as requested. Braking is good now. Be careful of these "good guys".
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January 2023 by Stephanie D.
Can confirm that these are good guys. I needed a pre-purchase inspection at the last minute and they squeezed me in on a Saturday. They even finished more than an hour earlier than they originally estimated they would. They reassured me the car was overall in excellent condition but did find one potentially serious issue that the dealership overlooked. The dealership agreed to do the repair for free before I officially drive the car off the lot. I'm very thankful to Abe and team for helping ensure I made a sound purchase and will be safe on the road for years to come. :) Excellent customer service as well. Abe is incredibly sweet!
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December 2022 by John P.
My daughter had an issue with her vehicle and asked me what she should do. Me being down in southern California, all I can do was get on Yelp and find a place I thought would help her. After getting a call from Abe, my daughter called me and gave me details of the findings. So I called and discussed further with Abe and came to agreement on what needed to be done. After few days, the problem is resolved. Thank you Abe for being easy to work with.
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December 2022 by Keyaa Chamiree
Finally found a legit place to bring my car for service. They always take good care of my car. Within a reasonable amount of time too. I appreciate the fact that they always take the time to find me good quality parts for a decent price.
