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March 2024 by Joshua E.
5 stars for Kurtis. Was a first time shooter and was pretty nervous. I didn't really know which to pick so he recommended a xd-9 I believe and a p365 for many future concealed carry options. Had an amazing time he even helped me without with my stance and recoil control. Only bad time I had is when I first got there to sign up, I didn't get his name but he's Asian and smokes. Wasn't the most welcoming compared to Kurtis. He didn't even like me asking questions or asking for the wait time. If you go and see him get ready for a RBF and an unwelcoming time. If you see anyone else, your golden and bound for a great time like I had
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March 2024 by Sarah S.
Came to the shooting range, which I haven't shot a gun in over 20 years. The associate in the shooting range came into the area, to show me how to properly handle the gun. Wonderful customer service, he also detailed which gun was what, and recommended something small since I was inexperienced
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January 2024 by Chinua B.
First time going to the range as a first time shooter. The process was fast and easy. It can be a lil intimidating but I enjoyed myself. Will be back again.
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January 2024 by Oscar C.
This place is stuck in 1994 I showed up to use the range and it was closed. Lady told me look at our signs outside we close at 5:45 yet online it clearly states 6:45. Wasted my time driving there
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January 2024 by Juan T.
Very professional, my 1st time there they were very helpful and polite. Anything I didn't know they educated me. Thank you !!!
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January 2024 by Trisha G.
The gun range reached out to message me rudely instead of saying hey these are the rules that aren't posted to our site because we had never been to a gun range in california. He made a whole page of complaints as to why i should have just known these rules instead of them posting the entirety to their website about lane rules or their were several things we should have looked up before visiting a gun range and kicking our family out without even explaining anything to us. Then at the end of his message about not bringing enough guardians for out 19 year olds as to why we were rudely thrown out, which is not what they told us in person, they said no one under 21. Which was not the case since we had all gaurdians present just didnt know there were extra rules we needed to know since it didnt mention anything on their website. Instead of messaging me nicely he had to be rude and try to belittle me because he was mad over my review and changing why they made us leave with our 18 and 19 year old.
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January 2024 by Charlie C.
Great place to buy fishing gear and bait. Glen and Tracy both are very helpful with information about fishing, crabbing or what gear to use for the best chance of catching dinner.
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December 2023 by Joe O.
The fishing department is very knowledgeable of variety of fishing gears. Kristy Glenn and Kyle are the people to go to for questions about gear what to use. I was in the market of Tuna gear and they answered every questions I had. Great service and knowledgeable.
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October 2023 by Darren McVeigh
Don’t waste your time at this place. Prices are outrageous.!! Horrible attitude with the sales staff! the shooting range half the time the lanes are broken and again the staff down there is just as bad as up top horrible attitude. Don’t waste your time here… go to Sacramento it’s a little further drive, but the service is way better out there at the various gun ranges.
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October 2023 by dominique Markarian
If I could give no stars I would just based on the customer service here but to clarify it’s not everyone. Went here today and was helped by an older gentleman he was very informative before he was cut off by a shorter guy who looked like a walking anxiety attack he came in and took over and you could tell he either hated his job or hated people who don’t look like him he really dident need to take over but he did, we went in and started using the guns and the AK kept jamming so wen we went to get help he was pist turns out he had given us the wrong bullets (I think something was wrong with the gun but I’m not an expert)after this one of my friends shot the board by accident so we had to pay the 150$ fee which wasent a problem even tho we weren’t given any rules before hand we still dident have an issue paying the money but felt like we wanted to speak to the owner so we won’t to the front desk to ask politely if the owner was in the short dude got all pist off and was like nope u can talk to Glenn I repeatedly told him I don’t want to talk to anyone just wondering the owners name and when he’s here so I can call and talk to him he got more and more agitated and called glen down when glen came down I told him we just wanted to know the owners name and when he’s here Glenn gave us the information during this time a young African American gentlemen walked in the short guy immediately told him (before the man could even say a word) Nope sorry u can’t shoot here and the guy was like really why not and he said we’ll your by yourself and the AA man was like no I have people coming in . You could just tell the short guy working there is racist he has no customer service skills he was drinking a red Bull and definitely dident need it just an overall bad experience that costed 300$ oh I forgot to mention when I repeatedly asked him the owners name he told me I could just leave I didn’t need to finish using my ammo and I said if I’m going to pay the $150 fee and not be refunded for my unused ammo, I would like to finish my session. Thank God Glenn was there and allowed me to do this. It’s a short man is on a racist power trip.
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October 2023 by Lucy Santos
If I could give a negative star count I would believe me. I’m no expert but how do you have a shooting range with no shooting instructor?? 2nd they nickel and dime everything just to give the wrong ammo and when we alerted the worker he came in and said oh this isn’t the correct ammo yet he is the one who provided it so I’m confused. And do not ask for help more than once because it comes with a whole lot of attitude and aggression which is fueled by racism! I should of read the reviews!! As we were talking to the worker a black gentleman walked in and he immediately said oh you have your own ammo??? You can’t shoot here when the man never uttered 1 word. If you want to be harassed by country bumpkins this is the place for you. Herendous customer service horrible attitude and the racism is absolutely disgusting. Shame on you all for having people with this mindset and heart. Must be what this company stands for. #Merikkka
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September 2023 by Sister
Wonderful place. At the range, Rick taught me a lot, like a big brother. Super patient, clear, kind. Even though I made clear that I was a beginner, everyone working there was respectful and encouraging.
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August 2023 by Lewis Perry
Just went here today I didn’t even get to shoot they judge you by how u look as soon as I came in I told the guy it was my first time and the guy didn’t even let me finish he just said we are full right now I asked what time it was good to come back and he asked for my age and my girlfriends ( I had no ideas you literally had to be 21 to shoot other wise you gotta be with your parents) my girl is 20 one guy seemed to get pissed and even banged on the table saying “NO you can’t shoot unless you’re 21” I understand the rules which I didn’t read fully but thoes guys don’t have to be that way I will be visiting by myself another day and I will update this review
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August 2023 by Ghost Recon
These people are racist. I was told "you arent allowed here." by one of the staff inside the outdoors shop. The gun range desk clerk told me "they have a gun range in Petaluma." Expect attitudes problems from the people that go here.
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July 2023 by Marlene D.
Awesome Associate Rich from Guns, Fishing, &other stuff! He is Professional , knowledgeable,& nice! He definitely knows his business!
