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March 2024 by Minnie Denmon
Found exactly what I went there for.
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March 2024 by Les English
They restocked an item I needed. So, I was pleased to get back to my project.
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January 2024 by laura crespo
I was having issues ordering some kitchen cabinets. Shana Rodriguez was so helpful, patient, friendly, and very knowledgeable. My cabinets were ordered and it was a very good experience. Natalie,was working with us and helpful.
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January 2024 by Tammy Coatney
Have spent many many hours shopping at this particular store never really had issues until yesterday. Condition of the store was disgusting never seen it so cluttered and dirty. Had ask for assistance in flooring waited 45minuites before just walking away. Made comment to cashier as checking out and just got a blank look. Really kinda lost for words! Oh well, came back to our local store ""Woodland"" found somthing I like a huge thank you to a store that gives great customer service.
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January 2024 by Laura Delaney
I rarely write reviews but after my interaction with one of the managers this afternoon I am writing this one. Not being able to price match something I can order for pickup online at this location is ridiculous.
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January 2024 by Michelle Blair
Home Depots are virtually all the same. Better prices than the other large box store but with less of the high-end products to choise from. Staffing is barely adequate but they are helpful when you can find them.The store was clean and well stocked for being right after Christmas.It's my #1 hardware store choice due to price.
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December 2023 by Mark Fazzone
This morning I went to the Vacaville Home Depot to pick up some lumber, fasteners, paint and and additional items at my wife’s request. I went first to the lumber section. It was blocked off with two guys and a forklift moving around lumber and restocking.I continued around the store and finished my other shopping. When I returned the area was still blocked by the same two Home Depot employees. I asked themIf they would hand my what I needed, seeing it just a few feet beyond the barrier. I was told quite curtly they would be finished in 15-min. I explained I was finished with my shopping and just needed the lumber pieces. They again said it would me 15-min.I left my cart with everything I was going to purchase. I am now at Lowe’s typing this review. It’s actually a little closer that an Home Depot anyway. I’ll not be returning. As a plus for Lowe’s I’m a local building contractor and will now bring Lowe’s a lot more business.
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December 2023 by Jonathan Hunt
I went on black Friday. Not the best sales this year.
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November 2023 by CJ Wraps
They always have what I need but getting help is a hassle
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November 2023 by Eric Dakin
We ordered flooring from Home Depot, who provided a delivery date of Nov. 20. We called the day of delivery since we had not received any notification that our order was scheduled to be delivered. We were told that the logistics company had the order and would reach out to schedule the delivery date (which would be later than the date Home Depot provided). We called the logistics company who told us they haven't received the whole order from Home Depot. We called Home Depot back, only to be told that over half of our order was still in the Home Depot warehouse and we would need to be patient until they could figure out when they would have the entire order to the logistics company so they could schedule a delivery. Home Depot couldn't/ wouldn't provide us with a date that the rest of the order would be sent to the logistics company and their remedy was to "offer" us a refund if they couldn't get the rest of our order out within a week (a week late). Offer us a refund for product we never received? How generous. In the meantime, our flooring contractor is sitting idle waiting for something to install. Home Depot's delay is costing us over $3,000 per day in contractor costs, which we will now have to mitigate by canceling the job and trying to reschedule our contractor. In my opinion, you should save yourself the frustration and costs, and go to Lowe's or LL Flooring.
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October 2023 by Calum Johnson
Great selection, but it's pricey
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October 2023 by Pat Chalmers
Went for carpet. Helpful staff had us in and out in no time.
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October 2023 by Jason Silber
Multiple people asked if I needed help.
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October 2023 by Mi S
The employees are GREAT and customer service is what really elevates an organization. I’ve received so much help hauling stuff I want to buy or stuff I’ve bought or I want to return. I appreciate the kindness and patience.
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September 2023 by Serina J.
Worst customer service ever. Same day pick up order tuned into 3 day wait. I had to keep calling to find out why is it taking so long to pull the order. Then when I was in the store previously to check on a color paint that I was interested in I asked the person in the paint department for help after I was ignored for 15 minutes. I asked him where can I find the color swatch because I wanted to see it before I asked for a sample he told me it was in the computer. Really being a smart A$$ is good customer service! I know it's in the computer but that is not what I asked. There is never anyone in the store that knows where anything is they just say try different isles and look around which is why I chose to do on line pick up. Seems like I might need to go to lowes because at this rate dealing with Home Depot I'll never finish my project since they don't know what is going on