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February 2024 by divyanshi chopra
This is the Worst place to shop.I paid 110 $ in store for an order.Following things happened with me:—1. My receipt was never emailed to me.2. My order for which I paid extra shipping cost was never shipped to me.3. We went back to the same store after a week and tried to resolve it, but Ms. ANJOLIE started misbehaving with us .Nobody responded with concrete solutions.4. She first started raising her voice when we told her to connect to someone in the management.5. We paid so much money for nothing..no product, no receipts email, and no proper apology from the horrible staff..6. The tracking number they provided doesn’t even show up in UPSThey are THE WORST clothing retailers in US.Thank you for reading patiently
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October 2023 by Nan Dupont
Clothing has gotten “cheap.”Lot of things not in my size.Loved this outlet for basic pieces of which there were few. Maybe it was the season change? Two employees were pleasant and helpful.
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October 2023 by Siddeeqah Barnett
This location needs some diversity and inclusion training. Left immediately after I was basically followed through the entire store by one or another of their employees. Not every black person that enters this store is going to steal something. And it’s super easy to notice when there’s a store full of customers , and half of them are following just 1 customer
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May 2023 by P Sam
Really nice merchandise... It's a little pricey but great quality clothing.
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March 2023 by Kelly Peterson
The best staff. So willing to help. Even went and looked extra for something I wanted.
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December 2022 by Steffanie Wood
My favorite place to visit in the Vacaville Outlets. The staff is always pleasant and helpful.
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June 2022 by Chowbot C.
Styles have really gone downhill over the years. And this store has a weird smell, like nursing home. Can't stay long enough to even shop.
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June 2022 by Ellen Hung
Store had lots of cute dresses, shorts and tops, plus good offers/sales. Staff was friendly and I liked the dressing rooms for being clean and bright. I usually don't like curtain dressing room "doors" but these were designed well
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December 2021 by Pat L.
Today I went to the Loft Outlet in search of skirts. I've had challenges with the right fit at other stores and wanted to give the Loft a try! I did indeed find a variety of skirts and the fit was perfect! More amazing than this discovery was the experience I had with ANAMARIE! Her customer service is off the charts! I greatly appreciate how kindly she welcomed me and inquired if she could help me find something! She found several skirts and started a room for me. While I was trying on items, she looked throughout the store for more skirts in my size. She made my job effortless and I enjoyed the special attention. Thank you ANAMARIE! You are awesome!
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April 2021 by Nicole Andersen
Poor customer service very unfriendly employee ... treats you like a trash ...
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April 2021 by Lazar Suprun
Not all sizes available
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March 2021 by VooDoo Doll
Very clean store, friendly employees.
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September 2020 by Miguel Angel Gonzalez
Only girls
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August 2020 by Amanda Guerrero
Not sure why you guys are the only store that closes at 6pm vs the rest of the outlet stores closing at 7. I wanted to shop here and was told you guys closed at 7 only to be disappointed when I got there and you were already closed.
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September 2019 by bren b
The Loft had great clothing at one time. It seems they got a new designer and over time, the styles and material they use is of poor taste. They need a new designer. The store is clean, staff are friendly and helpful and you can find jeans and skirts at a great price.