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August 2023 by Nick Patterson
Friendly service, secure area, and clean units.
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May 2023 by leslie s.
Now they r charging me for may since I didn't get to the office b4 5 trying to sweep rat poop. Also andy said I left graffiti outside. It was my grad daughter wrote her name in Chalk on the ground. These folks r just ridiculous.
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April 2023 by Tiffany F.
Great place to store your stuff!! Staff is friendly, and inviting!! prices are reasonable, and location is great!! If your looking for a storage facility go check out Peabody Self Storage!!
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April 2023 by Adrienne R.
BEWARE!!! All of our stuff in our until is ruined! Infested with rat feces, cockroach and RAIN!! When the rat problem started they chewed up 2 $5,000 machines I had stored in there and the company did nothing but put rat traps that didn't work! And now today I went there and my boxes are wet from the rain. It has ruined family memories such as pictures etc and our belongings. All of it will now go into the garbage. Whatever you do, go pay a little more for a place that actually cares about maintaining their units.
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February 2023 by Jeanie Gelineau
Clean, safe, ftiendly, and affordable.
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October 2022 by Just Someguy
Great facility Lots of size options, clean and friendly helpful staff.
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September 2022 by Howard Goldstein
Manager at the entrance checking everyone coming and going
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June 2022 by Ron W.
DO NOT USE THIS PLACE. They claimed we did not fill the tank on a rental truck. We have receipts but they claimed we did not. We dropped off the truck and it was in their front lot over night as instructed by the manager. DO NOT TRUST ANYTHING THESE PEOPLE SAY, PERIOD. They would not help us dispute the claim or check their security cameras for us; They are LYING or covering up that dropped off rentals are having their gas SIPHONED. THESE PEOPLE ARE GRIFTERS. They are the LEAST helpful and inconsiderate business in town. Please talk to the manager and see for yourself if this is someone you think should be interacting with customers. I wish I had trusted my gut when first talking to this person.
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October 2021 by Gabriella Alejandro
Employees are curtiou
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June 2021 by Scott Brooks
My best friend had a huge snafu when trying to rent a truck from U-Haul...three different instances of errors. But, the young woman at Peabody self-storage not only identified the problem, but she created a viable solution and even made accommodations for my friend and took the extra effort to reduce his cost and extend his mileage for the trouble, as she put it, "we" have caused. She took ownership of a problem she had no part in creating and provided a solution. It's rare that i give U-Haul 5 stars. My main regret - I failed to write her name down. To the young woman who saved the day and set minds at ease: thank you for understanding Customer Service, and thank you for your patience and dilligence. U-Haul, seriously consider letting this fine person educate your staff on what excellent service ACTUALLY is.
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February 2020 by Faye Guhl
Have been using them for about 7 months now. The owners are super sweet!! They answered every question I had, no hidden anything and super well priced. I love the option for my payment to come out automatically every month. Would 110% recommend.
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October 2019 by C M H
If you're not looking for it, you might miss this place. You will regret passing by and heading to another Uhaul center. If memory serves, Eddie, is one of the two office members who take customer service seriously. They actually provide great customer service, and try to save you money.
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October 2019 by Julie Caldwell
Had to come after they closed...and had to do everything on line.
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August 2019 by Robert Timm
Expensive, and they love to tack on fees if your late. To the point it's robbery. Make sure you check out the "policys"
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May 2019 by Stac W.
My sister and I needed a 10' cargo truck for a one way trip from Northern California to Southern California near Escondido this past Monday. We were both pretty stressed out and made reservation last minute, and I have to say, of all my years of renting and life experience (50+) both my sister and I are thankful that we had the privilege of renting from this location on that day. Eddie and Brie are a TOP TEAM, and they helped us in more ways than I will elaborate now. They were pleasant, cheerful, and generally helpful down to the gas tips. I absolutely recommend them and this location whole heartedly. They truly are an asset to u-Haul company.
