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March 2024 by Wendy B.
THIS PETCO KILLS KITTENS!!!!!!!! Walked into Petco the other night and watched one of their cashier and 2 older women feeding ICE COLD newborn kittens ICE COLD formula. These kittens were lethargic, barely moving with their umbilical cords still attached! I've been a foster for the Claybank shelter for years and I tried to explain you should never feed a cold, dehydrated kitten. They NEED to have their core body temperature up, and they absolutely need to be HYDRATED FIRST! Management seriously needs to train their employees on what to do if someone has a baby kitten or puppy. I guarantee this entire litter of 6 precious kittens ALLLLLL died, bc of these idiots!
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February 2024 by Lornalynn Blas
It's like most other Pet store with supplies and food. See the groomers with the dogs getting groomed. The adoption area where you get to meet and spend a little one on one with the animal your adopting. Friendly staff.
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February 2024 by Cindy Gundolff
Petco Grooming Vacaville CA location has the worst customer service that I've ever dealt with. They don't honor their promises. A manager offered me a $28 comp for my dog's bath due to a mix up in scheduling and the grooming department wouldn't honor it because I didn't have it in writing from the store manager.NOW the grooming department won't let me get my dog groomed and I have (2) grooming stamps and Petco points that I can't use.
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January 2024 by Pamela Benson
I ordered ahead, walked in the store. They handed me my product and I left. It was quick easy and seamless.
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January 2024 by Rebecca Statucki
Great place for all of your pets needs
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December 2023 by Kailey P.
The manager was rude. We waited 30 min for a hamster and she decided to wait the last minute you have to be 18 to buy a hamster. Mind you I went there a couple of weeks ago and bought the same hamster and they didn't question me. She also said you have to be 18 to buy any living in their. Which is a lie because I bought plenty of fish from this spot. Petco really needs to hire more people and stop being rude.
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December 2023 by Tammi Swafford
Always have my dogs special food
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December 2023 by Can Monkey
My first time having to buy perscription pet food. I had a escript I did not know I needed it printed out but they made it easy and present.
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December 2023 by BAL
We found everything for our dogs and the tags with their super cute names. Thank you for the attention of your employees, we are new here and it will be our favorite store for our pets.
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December 2023 by Curtis Morton
they were great, took care of our tiny dogs , grooming nail cutting at a great price, and all the ladies were sweethearts, highly recommended
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November 2023 by Calum Johnson
There was at least one dead fish in almost every tank. It was clear that they're battling some sort of disease or parasite.But they have a great selection of everything in store and the prices weren't half bad.
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November 2023 by H M
My mom is 73 and has trouble walking. One of the associates stopped what they were doing and went OUTSIDE to find her a cart. She was very appreciative, so thank you Petco!
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November 2023 by Ladrina Allen
We have so much fun shopping in this store. We have a turtle, a parakeet and our dog is 11 years old and we find everything they need at Petco.
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September 2023 by Estela Quintero
Tammy was very experienced trainer. I brought my first fur baby because I felt overwhelmed. She reassured me I was doing well. So I took that confidence with me and applied it to continue with my 12 wk old Frenchies needs. My work home balance has been a lot better. Happy I made the leap with Petco.
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September 2023 by Merci Ovard
I would never take my dogs here for vaccines. I came for dog food and saw a clinic going on and hung around to see if maybe it would be a good option for my dog. One of the techs seemed nervous and like she didn’t know what she was doing. I watched her tease a few animals and drop a dog. I tried to catch a glimpse of her name plate - Ariana with black hair and a bow in it. Come on petco do better - either hire qualified people or tighten up the process. I’ll stick with my local vet and buy my dog food elsewhere because this was really disheartening to see.
