Samsonite is a popular store for luggage, known for its friendly and attentive staff. Customers appreciate the helpful assistance in finding the right travel gear, especially international-sized carry-on luggage and various travel accessories. While many enjoy the good discounts available, some have noted a reduction in freebies post-pandemic. However, the store's early closing time at 7 PM can be inconvenient for those with work commitments.
Very knowledgeable and pleasant. I can't remember the name of the lady that helped me but she was outstanding.
August 2024
I went in with every intent of buying a new piece of luggage. The manager was initially helpful and then scolded me in front of another customer, speaking to me like I was a child, that I was looking at the wrong size bags. it was bizarre and unnecessa so I walked out. I rather buy online or from another brand.
April 2024
My husband and I went in looking for international sized carry-on luggage and the lady there was so helpful! Her name was Chay (Chai). She helped us figure out what would work for our next overseas trip!So many good options and lots of travel accessories like packing organizers too!
