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February 2024 by Alcus Bill jr
Clean and organized store staff was very helpful and friendly. They have a nice variety of shoes to pick from.
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November 2023 by Matt Jacobsen
Every pair of shoes from there squeak , rip ,all have defects that Nike won’t sell in there stores,have spent over 1000$ there on shoes and every pair has a problem , both of these squeak , have worn them probably 5 times since I bought them 2 months ago, had the same problem with Jordan’s and air max I bought also
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September 2023 by Sridharan Srinivasan
Good place to visit and shop and dine.
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July 2023 by Soknot Young
This shoe palace has a variety of items. When I walked in there was lots of clothing and it was an open floor plan. It’s very cold inside since they have the AC on blast so if you cool down, this is a great place to come. But if you want to get help, this is not the best place to come. I guess it’s because the items are so desirable and they pretty much sell them selves that the employees don’t feel the need to work. we actually had to ask the Employee if they even work there even though I saw shoe Palace on their shirt they didn’t seem interested in getting our shoe but did anyway my daughter loves her shoes so we bought them because it was a good price and she really liked the shoe and to be honest with you. We are actually kind of used to the service in the city where there’s lots of people there was not a lot of people at this location. Would I come back… not for me, but probably for my daughter and it’s right by the Tesla supercharger so it’s a nice little stop to get some free ac! A hello or a thank you next time would be nice.
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July 2023 by Brandon McKinley
Even though they are right next to the Nike outlet, they have a lot better selection of Jordan's and other shoes as well.
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July 2023 by Ece Deniz
Apparently they have a policy that doesn't allow them to give you both pairs of a shoe to try. Otherwise it was fine. A bit crowded.
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March 2023 by Diana Boiciuc
The sales person was very helpful and kind but rhe music was so loud we had to literally yell in order to be able to communicate.
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December 2022 by Xu L.
Poor customer service，no one come up to help and the cashier is being super mean. As an employee they shouldn't bring their personal attitude towards customer，definitely not coming back again.
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November 2022 by Joel Rodriguez
We visited the store for the first time, and they have an excellent shoe selection. We spent over $210 on two pairs of shoes. With only one wear, the shoe tore and we came to exchange the shoes because of the defective item. The manager on site didn’t stand by his product and decided not to make the exchange. He said there was nothing he could do. Unfortunately, we will not be returning to purchase from here again. The manager said he didn’t care about losing a customer. Do business with businesses that stand by their products and service, and unfortunately, this company doesn’t.
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November 2022 by Ajay Arora
dont even deserve one star i was there shopping yesterday 14 th of november i liked a pair of shoes which was 109$. They charged me 159$ for the same pair and after that they said it was wrong price on it thats not my mistake and the manger came i talked to him about he said the same thing . They dont even deserve to be there it that outlet big shame for them never going back to them. i am waiting for the owner to see this review and get how bad service they at their store . need some classes for the custmer service . -1 out of ten
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November 2022 by Reid garcia
Took my daughter here to get a pair of Nike Air force (I guess this is what they're wearing now). We couldn't find anyone to help us. I had to go to the register to get assistance, and even then it took several minutes. The employee who eventually helped was in the back for another 15 minutes before she came out with the shoes. We needed another size and she was fine another 10 minutes. She only gave us one shoe to try on and then disappeared. After 30 minutes enough is enough, so we walked out and went to Champs. Got the shoes $20 cheaper and we're done in 15minutes. This is what happens when the employees would rather run the place like their own party pad instead of a proper business. What a joke...
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October 2022 by LV
Amazing selection of an array of shoes! Shoes for infants all through adults. They also have hats, sweaters, coats, tops and a variety of other items.Staff is very friendly and helpful. Store is super clean
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October 2022 by Secure One
On much of the time, and great quality of clothing also shoes for women and men
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May 2022 by Alicia Dorton
Hadn't been here in awhile..good selection of shoes and clothes. Prices were reasonable.
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May 2022 by Julio Sepulveda
today unfortunately we went shopping at the shoe palace in Vacaville California my son found a pair of shoes that were on sale but the employee did not respect the price he said for sale and another employee told him that the price was correct $29 .99 on sale but the clerk said the cost was $69.99 when that was not correct
