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February 2024 by Mike E.
I would not recommend this place. I walked into the store because I was visiting and looking to purchase a Martin after selling another guitar to a buyer in the area. I heard they were independently owned and operated with a great Martin selection so I wanted to support them. When I walked in there were a few guys at the front counter area and didn't say "hi" or "Can I help you" or anything--I said "hello" with a smile and they pretty much just ignored me--fine, who cares, right? Anyways, I looked around and saw a few Martins I was potentially interested in, hanging up. There are no signs on the wall that said, "Please ask for assistance" or "Please do not play guitars without first consulting staff" or anything like that (and they also don't have locks on their guitar holders). Most guitar stores want you to play their guitars so I carefully grabbed a D18, and started playing it (finger picking it very quietly and treating the guitar with the utmost level of respect due to the fact that its new and it is expensive). Anyways, if you read the reviews below, it seems like the short bald guy (with a striking resemblance to Paul Giamatti) is a problem for a lot of people and scares their customers away. He did the same to me. We'll call him PG for short. PG comes up to me and says you can't just come in here and play guitars without asking--that's not how this store works. I told him I'd been browsing for quite some time and nobody came to help. Plus, I don't see any signs that you need to ask for assistance. He didn't even know what to say after that :) Really socially awkward individual who then says, "where are you from"? "Well are you looking to buy a Martin?". I said yes, "I wouldn't be in here right now playing one if I wasn't looking to purchase one". Anyways, by that time he was smart enough to realize that he just alienated a potential customer (and talked to me like I couldn't afford one), he then grabbed the other guy (I believe the owner) to hopefully smooth it over. At that point, I was really nice to the owner and actually liked him (probably would've bought something if he had originally dealt with me) but I just said "thank you, you've been really helpful but I'm going to think about it and maybe I'll drop by later" and walked out. There was no way I was going to drop $3k after a guy talks to you like there's no way you can afford that guitar. If I were PG and I saw someone playing the guitar, I probably just would've said I love that guitar; sounds great or something like that to strike up a conversation. Instead he comes off like a total jerk. They should keep the guy that looks like Paul Giamatti (with Napoleon complex) in the back office. He's a terrible salesman and rubs people the wrong way. If he's family I understand that maybe he needs to work there but he doesn't belong on the sales floor. They probably deal with a lot of riff raff and people that steal and depreciate their merchandise BUT he certainly isn't helping sell anything.
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October 2023 by James M.
great and friendly staff very attentive to my needs and questions they have a great variety of guitars in store and awsome deals I'll definitely be returning for any gear I may need
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August 2023 by Jennifer Henson
This place is great! Helpful staff, friendly, and willing to answer questions. Huge selection of anything you could need as a musician.
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August 2023 by Paul Rychlik
These guys are great. They spend time with me and my quest to pick my first strat, which is not easy when there are so many to choose from. Passionate about music, one of the last businesses ran the old-school way where you actually build a relationship with your customers.
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July 2023 by Laura S.
I hate Yelp. But Tweed's goes above & beyond with customer service and a great vibe so I'll make one exception. Drive here, it's worth it. We are very happy with our amp. Thanks, Tweeds.
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May 2023 by Leslie Silver
As a local music school owner I really appreciate the incredible selection of instruments and accessories, especially guitars. Matt and his staff are very helpful. It’s good to know I can confidently send my students to Tweed Hut.
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March 2023 by Ronda Waters
My 12 y/o special needs son walked in this store and asked for help, by using their phone to call his mom and was refused help this is absolutely despicable. I will absolutely let people know what kind of people run this store.
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January 2023 by Daniel Licea
I have never bought a guitar before and had no idea what to look at or into just knew I wanted an electric guitar. The staff there were amazing and extremely helpful in helping me pick out my new guitar! Would highly recommend.
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January 2023 by Andrizzle Alarcon
Strats Teles and Acoustics galore! So much gear , awesome selection ?
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October 2022 by Ryan Mortenson
Tweed Hut is the best! They always have what I need and prices are great. They always have a great selection of guitars as well.
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October 2022 by Ramon B.
Such a fantastic local music store in Vacaville! I went there to pick up my son's Sax reed & while they don't have a ton of wind instruments like they do guitars , they quickly and helpfully provided the correct size for his reed. We went around the store and we're not bugged or hard sold. We were able to take a good look around and I found that refreshing. I ended up buying some replacement strings for my Ike and we were done in no time.
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August 2022 by Nick Patterson
Tweed Hut is a local shop with great customer service. A huge selection of guitars and other instruments makes it a one stop shop. I also get lessons from Tom, a local instructor, at the store.
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August 2022 by Stefan Spich
Great selection and service. They have a nice selection on site and know their stuff. I got my Roland Jazz Chorus Amp here. I love it. Cheers.
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July 2022 by Anton E.
Tweed hut is easily the best guitar store in Solano County. Not only is there a wide variety of options but the sense of community is overwhelming. This isn't just a monetary exchange of goods, instead it's a place that remembers your name and motivates your progress. Shoutout Brad. Tweed hut has well and truly earned a great reputation. Thats the reason I continue to bring my business to them, we'll deserved.
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July 2022 by Kaelin P.
This is the premier one stop shop for your guitar (and other musical) needs in the Vacaville area. Tweed Hut is a small business with great, helpful staff. The shop is always welcoming and clean, and prices are reasonable, with sales on guitars often. Definitely a great place for any player new or old.
