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January 2024 by peter mihalyi
Been dealing with this shop for many many years they are the best in the business thank you
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October 2023 by Sam B.
Excellent service. Kind and honest people. I showed up just before closing and they still helped me out. I'll be going back for all future auto body repairs
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October 2023 by Taylor G.
Customer service is above and beyond. Great communication. They definitely fight for you and help as much as they can. This was my first time taking my car here after being in an accident and I won't take it anywhere else! If you are looking for an auto body shop, look no further you won't regret it!!! I can't say enough about this business. Thank you again!
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September 2023 by Alex L.
They gave me an estimate of 1600 dollars to fix a minor scratch (picture attached). I let you all be the judge. Do you all think it was a fair quote?
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August 2023 by Dan P.
I cannot recommend Vacaville Auto Body highly enough! From the moment we walked in, it was evident that we were in good hands. Andrea and Lisa provided an exceptional level of service that truly exceeded our expectations.After our unfortunate hit and run incident that left our side mirror damaged, Andrea and Lisa stepped in to ensure a seamless repair process. They effortlessly worked with our insurance company to facilitate the replacement of our side mirror. This alone was a huge relief, as dealing with insurance can often be a headache.The standout of our experience was the outstanding communication from start to finish. Andrea and Lisa kept us in the loop at every stage of the process, providing updates on the progress from parts order through install. This level of transparency and regular updates instilled a great deal of trust in their work.Moreover, the team at Vacaville Auto Body handled all the logistics, sparing us from any unnecessary worries. It was evident that they take great pride in their craft and are dedicated to delivering the best results possible. The finished repair was impeccable, and it's clear that they pay attention to the smallest of details.Overall, our experience with Vacaville Auto Body was exceptional. Andrea and Lisa's dedication, professionalism, and genuine care for their customers truly set them apart. If you're in need of auto body repairs and want a stress-free, top-notch service, look no further than Vacaville Auto Body. They turned a frustrating situation into a positive experience, and we are incredibly grateful for their expertise. Five stars without a doubt!
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July 2023 by Carol M.
My car came out beautiful. The people that work there are fantastic. They kept me informed and are so nice. They even called me by name when I walked in to get my car because they remembered who I was. Truly excellent service. I can't say enough nice things about them. My car looks brand new! Thank you so much Vacaville Auto Body Center. My sincere thanks and appreciation. Carol
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May 2023 by Jason Johnson
As car lovers of all types, Vacaville Auto Body takes incredible care with your pride and joy. They have amazing expertise, are extremely knowledgeable, and have the utmost commitment to the customer. You will not be disappointed.Service: Body & Trim
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April 2023 by Skinner Classics VW
Vacaville's #1 Autobody Shop. Check for yourself, you'll be glad you did! 5☆ Shop
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April 2023 by Vira K.
Andrea was so wonderful to work with...kind & knowledgeable! Would highly recommend, best rates and customer service in town!: )
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February 2023 by Eamonn M.
If you need an estimate done for you vehicle, Vacaville Auto Body Center is the PLACE TO GO. Andrea and James are incredibly professional and knowledgeable, they know the details of their profession and were very honest with every step of the process. I was incredibly stressed out about coming in for an estimate, even though every body says it will be quick and easy; it rarely is. At Vacaville Auto Body however, the process was very quick and easy.I hope this is the last time my car ever gets hit, (I doubt it), and if it ever happens again, I know where I will be going. Vacaville Auto Body, to Andrea, and James. Thankyou.
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February 2023 by Kammarii Smith
I had an excellent experience at the Vacaville Auto Body Center.This is hands down the best auto body shop in Vacaville. Staff was wonderful very imformative and efficient. Thank you Vacaville Auto Body Center for providing me with an amazing experience.Service: Body & Trim
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February 2023 by Dorothy P.
As someone who grew up with parents owning and operating their own family business - I will ALWAYS choose a family operated business vs. anything else! Family owned businesses just have that genuine customer experience through and through and Vacaville Auto Body is. no different - makes you feel welcomed and assured that your car is being taken care of!I brought in my 2021 Camry SE Nightshade that had damage to the passenger side window. I have a difficult work schedule so I had to have one of my sisters wake up outta bed and go take it for an estimate for the repair. No appointment, no previous call - just told her to show up and ask. After googling how much the part would be, I estimated the cost of the repairs in my head as anywhere from 375 - 500. Depending on how much labor costs were.Andrea helped my sister with an estimate, gave AMAZING customer service. My sister even texted me while waiting to speak to her and said " I love the way this lady is running this office - like a BOSS." We made the appointment for the very next day with a guarantee it'll be done same day (if the part came in on time). Next day, dropped off my car with ease and called in around lunchtime and spoke to Jim who was so helpful with a thorough status check! With my difficult work schedule, I wasn't able to pick up the car until after work hours - 5pm ish. So I had to send my OTHER sister to go handle the remaining balance on my behalf (don't worry I paid her back) and pick up my key! Once I got off work I was able to go pick up my car, which was right in front of the business looking all fancy with a new passenger side view mirror! The whole thing worked out great because I actually had to pick up my friends kid from after school program and take her to Sacramento - part of me was scared I wouldn't be able to pick up the car in time! Silly me for doubting this shop!Both my sisters and I were met with wonderful and welcoming customer service. Didn't feel taken advantage of or looked at as a commission bank. Andrea even estimated the repairs on an ACTUAL labor time rate and not up charged at all as the estimate clearly shows the direct price of the part ( matching my search results online ) and about an hour-ish of labor. It's the clear and effective communication throughout the whole process that really impressed me, as I've worked in a couple dealer service centers myself and am openly admitting to being terrible at it LOLI know if I ever need auto body repairs to go to them! Already started recommending them and raving about them to my family.Thanks again guys!!
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January 2023 by Kam
I had an excellent experience at the Vacaville Auto Body Center.This is hands down the best auto body shop in Vacaville. Staff was wonderful very imformative and efficient. Thank you Vacaville Auto Body Center for providing me with an amazing experience.Service: Body & Trim
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January 2023 by Thanya Carrasco Gonzalez
Great customer service, our vehicle was repaired here after it was rear ended, they were very attentive to detail and got our car back to it's original condition! I hope to not need repair services in the future but if I ever do, I will not hesitate to come back!! Thank you for your great service!
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October 2022 by Alan Novak
My Car was rear ended over a month ago and I had many choices of Body Shops to have my repairs done and boy am I ever so glad that I chose in my eyes Vacaville's #1 Auto Body Repair Facility that is Vacaville Auto Body Center from the minute I decided to have my repairs done there it was the most seamless process that I have ever experienced in my lifetime, James's and his team I believe have always had a passion for automobiles and it sure show in their impeccable customer service and all the repairs done at their facility. If I could give them 10 Stars I certainly would, also a special thanks to Andrea for her truly Impeccable customer service and knowledge. I will be sure to let all my family and friends know that this is the HANDS DOWN best place for all their Automobile's Body repairsServices: Painting
