Walgreens Pharmacy is known for its friendly and knowledgeable staff, with many customers highlighting the excellent customer service they receive. Keena and Liza are particularly appreciated for their helpfulness and for remembering customers’ names, making visits more personal and pleasant. The staff in the store are described as very friendly and efficient, creating a welcoming environment for shoppers. However, some customers find the store's service hampered by the current safety measures, such as plexiglass barriers and staff wearing masks, which make communication difficult at times. Additionally, there is a sentiment that the store needs to hire more staff to reduce wait times and improve service efficiency. The pharmacy's medication service is generally considered better than other stores like Walmart or CVS. Nevertheless, recent experiences with online medication delivery have caused disappointment. A customer faced a significant delay in receiving an important medication, which was promised to arrive within 1-2 business days but arrived nearly a week later. The delay was especially concerning because the medication was for a serious infection and needed to be kept cool, but it sat in a hot FedEx truck for days, raising concerns about its effectiveness. This incident has led to the customer deciding not to use the delivery service again, preferring in-person pickup for critical medications. Overall, while the pharmacy staff and in-store service are highly rated, delivery issues and communication challenges can impact the experience.
Love the way the staff is at this store. Such amazing people ! Keena was the best while helping me figure out if i need something for photos.
October 2025
I can never get the prescriptions on time ever. Making it impossible to stay on them because once I order I have to wait daaaaays because you can't order early. The line is always so long. It's taken me about 45 min to just wait before and it sucks. No express pick up or pull up and park options.
September 2025
Long lines every time I go. They put you on never ending hold hoping you'll hang up so they don't have to deal with you. Constantly understaffed by design to save money, at the expense of customer service
