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June 2022 by Frank P.
There loan dept is unprofessional and incompetent. Won't say price of loan until the end . Never get a loan from them go else where
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January 2021 by Niner L.
Simply RUDE women there working .... no damm heart or soul! What comes around goes around . Thank you Jesus I DONT bank with you !
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January 2021 by Jj Brollier
Not happy with their service today rude people working there today
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August 2019 by Jay T.
This branch should be closed horrible customer service. Wouldn't cash a check from their bank . I had 2 ids sent me home to get my phone bill. Came back still denied . They can't even fake a smile . Manager need to be Fired. I hit the star on accident.
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July 2017 by Honest L.
Customer service is top notch! Been coming here for years and have always been very satisfied. Right when you walk in the doors you are always greeted with a smile and feel very welcomed. The facility is clean and organized. When dealing with Sejal or Sukhraj be ready to be provided with the highest quality of customer service and have all your banking needs cared for. Best bank in town!
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December 2016 by Donna L.
Wish I could give them zero Stars. My father George Allen passed away in July and my mother Carol is currently invalid and needed some supplies for her home. I live in American Canyon so I drive up to Vacaville branch and my mom gets a check made out to me so I can go and buy a couple things for her put a little gas in her car. I have a driver's license, I have plenty of debit cards, tons of things with my name on it they won't cash the check. Also since I'm not a member of their La Dee Da bank they want to charge $10 out of my mom to cash her money to pay for stuff for her. I told her to pull her money and get the hell out of that bank they don't care about people they just care about their money! I can see why all the other people have only given one star and their story is similar to mine. I called my mom and told her on the phone what happened and she remarked that she's known those people since some of them were at the American Canyon branch and how nice they are. Of course they're nice! They've got your f****** money mom pull your money out of that branch that bank doesn't deserve to make interest off you! Totally pissed off!
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July 2016 by Jorge R.
If I could leave 0 stars I would , refused to cash a check written from there bank to me even with my ID , several cards in my name and a pay stub with my former and a current address ! Even after the teller saying they know my employer personally , which then I said can you call them and verify this is a valid check .., NOPE ! If anyone ever wants to open a new account somewhere DO NOT choose westamerica ... Terrible terrible customer service
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November 2012 by M Luis Nosce
Need to get updated with the times. Customer service not good.