April 2022
They did eventually fix the situation in my previous review, so I give them credit for that.
November 2020
I bought a Blackburn Dayblazer rear light through their Amazon store. I then lost the band that holds the light on. I notified Active Life and they immediately arranged for a new one to be sent, at no cost to me. Thank you Active Life for the excellent service!
October 2019
Bought an item through their Amazon store that was out of stock via a mistake. They quickly and professionally rectified the situation by offering a comparable (slightly better) product at the same discount. Honest staff, special thanks to Bonnie!