-
December 2023 by Anthony B.
Good luck if you have a physical/ drug test you're looking about 3 hrs or more. Make sure you're phones fully charged!
-
November 2023 by Beth Aguirre
The office staff and other workers deserve a 5 rating but that's where it ends. A wait time of 1 1/2 to 3hrs is normal. The Dr's don't listen to your concerns and it seems as though they have very little communication amongst themselves, which is not good because you will be seen by all 3 at different times.
-
November 2023 by JESSiKA JOHNSON
Doctor was attentive. But waiting an hour after the doctor was done with me was ridiculous. Desk staff was only in the back office and rude to people that asked for help while i was waiting.
-
November 2023 by David May
Good experience, only reason for 1 less star is the wait. I waited awhile in the back for my test to be performed. I was there an hour for a test that takes 5 minutes. I would still go back and hope for a shorter wait.
-
November 2023 by Li RM
The staff is so friendly especially in the therapeutic department. The wait was a little long but they’re understaffed which is understandable
-
October 2023 by Amanda S.
I would give negative stars if possible. They are in no hurry to get you out of there. I had to go there for a job physical and they informed me that there was at least a 2 hour wait just to be called back. Then you still have to wait for the physical. Be prepared to be there over 3 hours just for a physical. I left without waiting. No job is worth wasting 3 hours of personal time.
-
October 2023 by Carlos C.
It's only a 4 star because of the wait. Other than that, my experience was great. Very friendly and professional staff. Don't be fooled by these other negative comments. Waiting at any medical office is a given. I waited for several hours, but it was well worth it. They took great care of my back issues.
-
September 2023 by Jorge Flores
It was a Great experience had no appointment completed my DOT in great time, staff was wonderful.
-
September 2023 by Mike Y
Long wait times, different staff members will give different answers, and I was told my results would be sent to my email. That was incorrect. I had to physically go back to the clinic for my results. I called and one person who answered told me I couldn't get my results over the phone. I called back the next day, got a different staff member, and they gave me my results over the phone. I still had to physically go in to get a paper copy of my results.There's a lot of different urgent cares, pick a different one. I don't think I'll be going back to this one.
-
August 2023 by Alex B
Had to visit this branch for a pre employment drug screen. The process was simple and quick. The entire visit took less than 30 min and this was without an appointment. The nurse who assisted me was very professional and courteous the entire time. Great job to the staff and Concentra as a whole!
-
August 2023 by Nida Abbasi
My appointment was at 12:15, and I had to get back to work. They knew my schedule but the PA showed up at 1:30, gave me not more then 10 mins, and left. I can hear her talking right outside my door. I am not sure how long the patient suppose to Wait, but, I had to be at my meeting at 1:30. I finally opened my door at 1:50 and told them I have to leave and I see the PA and the other doctor fixing a chair. I was so surprised that they had no respect for other peoples time. Still the PA asked me to wait so she can type her notes. Thankfully one of the male MA( I think) asked me to write my email and said that he will email me the my visit summary as soon as she finish them. I was late to work 30 mins. And very sorry was very annoyed!
-
August 2023 by NUT4ONE
Even though took a few days more than i expected they were very professional and give me a call to let me know what was going on hope to have the same service if needed again thank you much
-
July 2023 by Alyssa Phares
Employees are polite, in general (so, thank you to all who were involved in my care). I came in for a physical and CXR. I still haven’t gotten any of the documents back a week later. Definitely only a good option if you got time to spare for waiting.
-
June 2023 by Jill Gaerlan
I’m have been dealing with Concentra now a year for a workman’s comp issue. Not once in this year has a provider touched my knees or back which were hurt on the job. I feel like I am not heard. Even with the MRI results in hand showing a torn anterior and posterior meniscus and MCL, they tried to tell me my work injury is “arthritis “. PT was great. They actually touched my knees and back and felt there was an issue. When I took the physical therapist recommendation back to the provider, they dismissed the information. I feel like no one care to help me get better!
-
June 2023 by Jill Warren Gaerlan
I’m have been dealing with Concentra now a year for a workman’s comp issue. Not once in this year has a provider touched my knees or back which were hurt on the job. I feel like I am not heard. Even with the MRI results in hand showing a torn anterior and posterior meniscus and MCL, they tried to tell me my work injury is “arthritis “. PT was great. They actually touched my knees and back and felt there was an issue. When I took the physical therapist recommendation back to the provider, they dismissed the information. I feel like no one care to help me get better!
