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November 2024 by Luisa Lampariello
I’ve come to this specific Gerber location twice and both times have been a positive experience. The estimators here are quick, efficient, and kind. They communicate with you throughout the process and give you updates through text. My car was ready in a week. Enterprise even partners up with this shop and will drop off their car rental here for you. I highly recommend this shop to everyone. Best service and your car ends up being good as new. 10/10.
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August 2024 by Medina Baltic
5 Stars - specifically for Gustavo!! He was so informative and helpful. I would HIGHLY recommend going to him. Thank you!
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April 2024 by Teri March
excellent service and work
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March 2024 by Shelly Hamilton
Great service!
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January 2024 by Lisa B.
We can't say enough wonderful things about our service advisor, David Gonzalez, and the front desk representatives, Erika, and Norma. They are all fantastic with exceptional customer service. David takes his time to make sure that everything is right and his quality control is phenomenal. You can tell he truly cares about his clients and their safety. We have now taken several vehicles here and have asked for David every single time. We are completely satisfied with the exceptional care he provides our family. We are loyal Gerber customers because of him.
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January 2024 by H Z.
Gerber-Valencia made repairs on my car one year ago. After using other body shops in town, Gerber exceeded my expectations! Customer service went above and beyond, and repairs restored my car like new. Recently I visited Gerber-Valencia in need of a minor adjustment- which had nothing to do with last year's service. The staff was friendly and accommodating, and made the necessary adjustments at no charge! Thanks, Gerber-Valencia!
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December 2023 by Thomas M.
Just want to thank David at Gerber Collision and the rest of the staff for their outstanding service. I was kept in the loop thru the entire process and the final results were more than I expected. Thanks again.
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December 2023 by Christie D.
Customer Service is alive and well with David at Gerber Collision! David inspected my vehicle and walked thru exactly what it needed and what the shop could do for me. David's knowledge and thoroughness was much appreciated. He has a pleasant nature, good sense of humor and made a conscious effort in helping me. It's hard enough to deal with the expense, stress and safety concerns of vehicle repairs, so knowing he was on the "same page" and understood this is exactly why I'm happy to work with him and Gerber. .
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November 2023 by Scott Greenway
Gustavo was good with my car, i got honest and timely updates about the time it would take, when done he showed me photos of the work in progress and the inside of my car, he was a cool guy, everything was relatively painless, I recommend, A++
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November 2023 by Renee Midwin
Erica was so helpful as was Gustavo.
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October 2023 by Leeha K.
I had a car accident, and I chose this place to repair my car. The service was perfect. My car is perfectly repaired. I'm so happy to choose here! My insurance company also recommended this place, too. Especially the staff are so kind and professional. David and Mr. Kim, really appreciated it. You guys are the best! If you are looking for an excellent auto-body shop, definitely here. You won't regret it.
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October 2023 by Christine H.
I just had repairs done at Gerber Collision and was very pleased with the job that Gustavo performed. Erica in the office was also good to work with.
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October 2023 by JAMES MCINTOSH
Gerber Collision and Glass Repair is fantastic! The work they do is amazing. My car looks like it just rolled off the showroom floor when they were finished with it. They are friendly, professional, and have a great customer service work ethic. I always knew the status of the repairs to my car from text messages received regularly. All work is guaranteed for the whole time you own your car! They will make anything right if you're not satisfied. I couldn't be happier. You definitely owe it to yourself and your car to go see them. They always go above and beyond. 5?'s +++
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September 2023 by Wendy F.
I smashed the side mirror on my car. After a bit of research, I expected my repair to cost anywhere between $300-$500. I ran over to Gerber Collision for a quick quote. I met GILBERT. He removed all the pieces and put them back together again. Other than a couple of scratches, my car looks brand new!!!! NO CHARGE! What an absolute sweetheart. He could've easily told me it needed to be replaced, but he sincerely did his best to repair it for me.....and now he has a customer for life!!!! Run, don't walk to Gerber's for repairs......AND ASK FOR GILBERT!
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September 2023 by Steven Miller
Everything was great.