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February 2024 by Andrea Polak
Natalie who works at Quest on The Old Road in Santa Clarita, is so top-notch in everything that she does: From the way she greets patients, to the way she makes them feel comfortable while they are getting blood drawn… Very personable and professional!
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November 2023 by Al D
Can't even talk to anyone. I'm supposed to GO there to ask a question... Fakov
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September 2023 by Jesus b.
I highly recommend this Quest facility, the service is great ?? .
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June 2023 by Anelo Swam
This place had walk ins so they should not tell customers go fo Apoitment when you are already there specifically very early am, thats why ergentthere is walk in for an urgent blood test asap
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May 2023 by Karla Blanco
Don’t bother walking in if you don’t have an appointment or calling to speak to a real person- no one answers the phone. My doctors sent a request for labs over and seeing that I could not make an appointment under the “other” section I decided to walk in. I checked in at 8:02 AM and left by 10:44 AM with still no blood drawn. I’m anemic and was just going in for a simple blood test meaning I had to fast for 8-12 hours prior. Extremely disappointed that by almost 3 hours of waiting, I could still not get someone to call me in to take out a test tube of blood.
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March 2023 by T K.
I chose this location based on the reviews and am happy to add my 5 stars as well. Natalie was great - kind, professional and a skilled phlebotomist. I like that it's a small office and quiet. I highly recommend this location and would come back.
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March 2023 by Alexis Botton
I had to get a blood culture done and had previously gone to a place where the phlebotomist didn’t know what he was doing. I came here and Natalie was professional from start to finish. She is, by far, the most professional, kind, and knowledgeable phlebotomist I’ve ever had. She made me feel at ease and comfortable throughout the entire experience. Five stars for Natalie.
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March 2023 by Zafar Neymat
This place is disgusting!!!!I am a disabled person and nurse literally ask me to step out because she has a break!!!Very rude and disrespectful person!!!!
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January 2023 by John E.
Just came out of a blood draw here and it went fantastic. I don't get many blood tests often so there is usually some degree of anticipation on my part. The lab tech was great. I wish I got her name to give her the accolades. She was very polite to me and my wife who was an appointment ahead of me. Worked efficiently and gentle with the blood draw. Light conversation kept the nerves down. With Quest it is almost required to book an appointment ahead. They say they take walk ins but the schedule is usually booked solid all day. This location is easy to get in and out. The appointments start early, about 7:40, so you can get in and out before work. It's a small office in the back, but has a private waiting room. Plus there's a Starbucks in the store to grab snacks on your way out.
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January 2023 by Lindsay M.
Best experience I've had getting blood taken. I believe her name is Natalie. She was an absolute sweetheart. Left another Quest D. Without getting my blood taken because it was such a terrible experience before I even got to the part of getting my blood drawn. I'm so grateful I came here instead. She even gave me tips for future blood draws that I'm super thankful for. Thank you!
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November 2022 by Lc M.
I cannot say enough great things about this Quest location, located inside a Vons off of The Old Road.Each time I've visited this location, I am promptly seen, the staff is outstanding (warm yet professional and extremely competent), and I get my results faster than expected. I'm so happy to have a go-to location where I know I'll be treated well and they will administer tests quickly and with no pain.
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October 2022 by Rudy Levine
Went to Quest in Vonns today. The techs were GREAT. Very very helpful and patient. They could not have been nicer.
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October 2022 by Jo J.
This used to be an excellent facility when I believe his name was Ian was there. I used it for years. He was such a kind compassionate individual. Have had two bad experiences here now. One appointment went there closed no one there. Note on the door closed, no further explanation.To day went there worst experience of my life will never return here again to this location, while the individual providing services is here. . Went forgot my doctors order, my appointment was at 8.00 am. Ran home back at 8.12am as she instructed me to do She had taken the lady in the waiting room that was after me. I had blood tests fasting, waited until 9.00am, she told me is her break from 9.00am to 9.15am. So I asked her if she will do it when she comes back from her break, she stated if my appointment does not show up. I advised her I am diabetic feeling dizzy and not well from not eating. She specified she can call paramedic/ or ambulance. While I will NEVER return here while this person runs this facility. People should be made aware. Just an awful experience. Just no people skills AT ALL, in my personal opinion
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August 2022 by Jenny F.
Make an appointment people! Natalie is great! Quick and painless process. Just make sure you make an appointment!
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July 2022 by Barbara Martinelli
Usually a great place to get my blood tests, but recently I had an appointment that was cancelled at the last moment (ONE HOUR BEFORE!!) I will not be using that site again..