This CVS location is known for its friendly and helpful staff, especially at the pharmacy, where employees are kind, diligent, and efficient. Customers appreciate the personalized service, with some having been regulars since 2014 and noting that staff members know their names. The store is generally clean, well-stocked, and provides a good experience for shoppers. Despite a rough exterior due to local homelessness, the store remains an important part of the community and continues to thrive. However, reviews mention that pharmacy staff can sometimes be rude over the phone, which affects the overall impression. Some customers also feel that the quality of items has declined, with prices seeming higher than the value of the products. Overall, the store offers good customer service, especially on the retail side, making it a trusted and valued resource in the area.
Pharmacists and pharmacy techs are very rude over the phone but employees on the regular side of the store are all very kind and diligent, they're the only reason this rating is so high.
January 2024
Very helpful and kind staff at the pharmacy here. We recently switched insurance plans and I was nervous about having to use a totally different pharmacy system, but they have made it easy on us!
January 2024
Huge store - nice team players. Shelves sort of thin but still nice to shop at.
