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August 2022 by Dane Fisher
I am in the military and recently relocated to CA from MA. I had a fantastic experience with Diablo Van Systems. They arrived right on time. They were efficient with unpacking my belongings, yet careful with handling everything. Nothing was broken or damaged in the process of unpacking. They were professional and courteous. The negative Google reviews do not reflect my experience.
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July 2022 by Dane F.
I am in the military and recently relocated to CA from MA. I had a fantastic experience with Diablo Van Systems. They arrived right on time. They were efficient with unpacking my belongings, yet careful with handling everything. Nothing was broken or damaged in the process of unpacking. They were professional and courteous. The negative Yelp and Google reviews do not reflect my experience.
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December 2021 by Ron Smrz
Great place and the people who work there are awesome
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November 2021 by Jim B.
*Absolutely Not Recommended* Diablo Van Systems was contracted to provide packing and shipping for a house hold move, including two of my motorcycles. Upon receiving my motorcycles, both had suffered significant damage to include: 1978 Honda CB 550 classic motorcycle: $2,000 + worth of damage 2018 Harley Road Glide motorcycle: $12,000+ worth of damage The crew at Diablo Van Systems swore up and down they had experience moving and transporting motorcycles. Both of my motorcycles were rolled into informally constructed wooden shipping crates. The shipping crates did not have rigid mount wheel chocks or reinforced tie-down eyelets. One of the crew became stuck in the shipping crate when loading my 2018 Harley motorcycle, and had to climb/crawl over the top and side of the Harley, damaging the paint finish. When the moving crew placed my motorcycles inside, they failed to properly secure the motorcycles by not removing slack, or using the ratchet-mechanism on the tie-down straps. All they did, was tie over-hand knots in the loose tie down straps, which caused the bikes to bounce side-to-side within the shipping crates, finally falling on their sides for the duration of a cross country transit. The Honda handlebar snapped in half, tail light shattered, exhaust system damaged, speedometer crushed, paint ruined by gasoline, and was laying in a pool of oil from being on it's side. The Harley suffered over $12,000 worth of damage to the fairing, both saddlebags, fender, exhaust system, gas tank, bars, and more. It's a 3 page repair order with an approximate 3 month wait for order and receipt of painted parts from Harley and the required install time. Due to the terrible quality of labor, and the failure of Diablo Van Systems to properly secure both my motorcycles, they're currently in repair facilities, in an un-rideable condition, with over $14,000 total worth of damages.
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June 2021 by Battumur Khatantumur
They close at 3pm
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August 2020 by Gary Morrison
They stole my 70 inch Tv and 5-6 pairs of my Jordan shoes. If you use them, watch them pack. Unprofessional. They were playing my arcade console when they should have been working. There’s only a few of them that can work on Travis Air Force base. So, be careful and watch them. My crate was broken open when I revived it.
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August 2020 by Michelle Norman
No stars would seem more appropriate. Moving from California to Virginia with this company was a nightmare. They broke almost all our big items, put our lawn furniture on top of boxes so all the dirt dripped into the boxes breaking them and then breaking everything inside the box. They broke our bed, shoe stand, tv stand, kids dresser, and so much more. Thanks Travis Air Force base. Maybe next time don't just go for the lowest bidder- do some research. Get a good quality company. Absolutely ridiculous.
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July 2020 by Chelsea M.
Literally stole our 70" tv, shoes, sports cards, and were SO unprofessional. They were supposed to be packing up and my husband found them playing our arcade game. They had a lot of people there, enough for one person in each room, so we couldn't watch all of them at once. One crate was completely busted open upon arrival after we sealed it. The movers had agreed to take something for us to another location and they never showed up. We had to call and see where it was only to be told they packed it. We watched them seal every crate and that item was NOT In there.. so they were lying big time. It's a shame these guys keep being allowed to pack up military families. Knowing we were moving across the world and would have plenty of time to get away with several thousands of dollars in items. I'm literally disgusted and were making a report.
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July 2020 by DeadlyAshigeru
Ok, I do not truly know why but I suspect... the food here is great, had it been hot. I was extremely famished and needed a bite to eat so I overlooked my usual focus points. I suspect that the Mix is a tad bit overwhelmed with the amount of customers seeking service in order to provide great on the nose service to any customer. I expected better, got mediocrity with my white fish tacos.Often than not a greasy spoon resty has better service and even better food. A place like the Mix where patrons are met with well a mix of people is inside the Hilton Anehiem. A very polished spoon with many missed points to count.Maybe it was the timing however I think not.Please place more wait staff among your team whenever convenient moment like a convention or anything of such is going on. It would help polish you spoon a bit more.
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April 2020 by Annemarie Harrison
They stole our 65 inch tv and tv stand do not trust this company with your belongings!!!
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November 2019 by Dale Harris
Ok, I do not truly know why but I suspect... the food here is great, had it been hot. I was extremely famished and needed a bite to eat so I overlooked my usual focus points. I suspect that the Mix is a tad bit overwhelmed with the amount of customers seeking service in order to provide great on the nose service to any customer. I expected better, got mediocrity with my white fish tacos.
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August 2019 by K Butler
Great service. Arrived on time with plenty of help. Quick, professional, and careful with our belongings. Would use them again.
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August 2019 by Angela Bailey
Very nice people. Always answered the phone and stayed in contact. Arrived on time and worked to get my items to me as fast as possible.
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May 2019 by Joseph G.
Wish we could give these jokers a 0 rating. Rough with all of our things during unpacking. Mixed baby items with dirty toilet items. Assembled items incorrectly. Damaged most pieces of furniture. Tried to finish as quickly as possible, completely disrespecting our possessions. Military chooses to contract with movers based on price - I'm sure they were the cheapest in the area and it shows. If you're PCSing to the area, be sure to mark these folks as a "non-preferred" contractor. Ten months later and I still haven't been reimbursed for their negligence via our damage claim.
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April 2019 by Jade M.
Diablo means devil...I CAN TOTALLY SEE THAT OUR UNACCOMPANIED SHIPMENT HANDLED FROM FOREMOST FORWARDERS, HIRED FROM THE AIR FORCE, was supposed to deliver our 400 lbs crate from Germany all the way to Travis AFB. After many phone calls, thanks to TMO that provided to me the information about Foremost Forwarders that would handle my stuff to DIABLO VAN SYSTEMS, I contact them here and an aggressive rude annoyed lady with severe attitude yells at me on the phone that THEY DONT HAVE MY STUFF. trying to cut me out so she could end the conversation...WOW.... WHILE I AM AT TOTAL LOSS FOR THE LOSS OF MY PERSONAL STUFF THANKS TO THESE IDIOTS,I receive attitude...and these people are even paid for it.