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February 2024 by Marsolete Ridgell
Always Find Boots I like.
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December 2023 by Alison G.
DSW does not get the recognition I feel that they deserve. I've been a DSW fan for years! This location at Gateway Plaza, I honestly have never shopped in person. I usually come to pick up an online order, try on and look over my new shoes, and leave with a huge smile on my face. See: like a kid in a candy store. :) The staff here are always courteous, greets me when I enter the store, and helpful if I have questions or need to place an online order. The store is clean and a nice sized location. Needless to say, I'll be back ...what girl doesn't love new shoes. Plus, I'm always earning rewards, which keeps me coming back. This being the cherry on top of all the sales!! See ya again soon DSW! :)
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November 2023 by Larona K.
Placed an order for some shoes. This has been the 2nd time this has occurre. I received 1 pair and the shoes had been worn. When I say the shoes had been worn, I mean the white bottom was brown as though that was the color of the shoe. The from had black scuff marks as well as some places on the side of the shoes. There should be some type of protocol when the store receives returns. They could have at least washed/wiped the shoes down before sending it to a new customer. Now I have to wait for them to send me out a new pair and I'm hoping it arrives before the event I purchased them for. I tried to clean them, but not worth it. The pics are after
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October 2023 by Casey Buck
This store had a board over one door and very few customers as the shoes were highly overpriced.
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September 2023 by Kaitlyn Kong
Not a huge selection of Birkenstocks
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September 2023 by Jessica Borg
Jazmine was extremely helpful in making an exchange for me. My shoes wore out in about 2.5 months and I wasn’t expecting much, but she took full care of me with an exchange and made me feel confident in coming back in the future. Everyone there was friendly, and it was great seeing a manager as nice as Jazmine as the lead
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July 2023 by YLIME
Poor experience with one of the younger employees. She failed to notify us of the $20 off for purchasing $70 in items and proceeded to be rude and unhelpful when we asked her about it. She had an attitude throughout the whole interaction. Another employee stepped in and better informed us of the sale. Please learn some basic customer service skills, there is no reason to not be a decent person.
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March 2023 by Steve Garcia
Great store to find name brand shoes
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January 2023 by Darah Macaraeg
I love this store. There are a lot a options of women's footwear. It covers most of the store. There's also men and kids footwear. My favorite is checking the clearance section.
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September 2022 by Mahriana Robinson
8/30/22 - Very clean and organized store. The associate was friendly, professional, and helpful with my transaction. I tried to remember her name (I think it was Esmeralda) but had my babies with me and forgot to write it down.
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September 2022 by Greg Casper
As with all DSW stores I've been in, nicely laid out, clean, and helpful staff.
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July 2022 by brandie brenda
There service is good definitely will go back again
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June 2022 by Tabbitha M.
If you are autistic or on the spectrum Or otherwise a highly sensitive person, do not shop at this DSW right now. Upon entering the door makes an incredibly awful noise. Mind and ear searing, my brain is still rattling. When I told the sales associate they said they were not going to change it because it tells them when someone is coming in the store. I think that there are many ways of telling who comes in the store without offending the ears and sensibilities of everyone who walks in the door especially the Nuro-divergent. This may not matter to some. This is a warning and heads up for those like me or who may be parents to those like me.
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March 2022 by Richard Powell
More womans shoe storeThan mens
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March 2022 by Nicole M
I have been in contact with DSW about an order and they have been consistently prompt and accommodating to my needs as a customer. I am a loyal DSW customer and I enjoy every bit of it! Thank you DSW!
