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November 2023 by Utsav Purohit
Went there with the sample to get an exact match, lady adriana told me she need one to two hour to get an exact match of the sample, which is not normal, i get exact match of sample before with in 20 to 30 min waiting there, then she said they are busy and need time to get exact match, she took my number and inform me that i will get call after one or two hour once they get paint ready, nobody call me and i went there after three hours, and ask to get my paint, they said wait and they start working on it after i reached there without getting called from them as they said.still they took 30 min to get exact paint. I ask whats going on, albert said he gonna get me an exact paint and he started working on it and ask another hour or two to wait. Its kind of unprofessional, that lady adrianna and manager eric are waste of time. They have worst customer service scale.
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May 2023 by Hamza S.
I got fantastic service and help from Albert and Eric at the store. They were both extremely professional and provided superior customer service
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September 2022 by Norbis
This place used to be a good one. But since management changed it become one of the worst Kelly Moore stores. They don’t know how to treat customers right :(
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July 2022 by kendall aubrey
Wow what an unparalleled experience. From selecting paint, to ordering it, to pickup, and final product Kelley Moore has been the best experience yet! We chose Béchamel (creamy white) for our whole house and we are beyond happy with the results. Also I was not expecting someone to load all the paint into my car for me—that was the kindest thing. I loved working with Kelley Moore and can’t wait to work with them for future creative house renovations. Thank you so much, Kelley Moore!
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June 2022 by Cuong Le
Very good . I like it. Thank you.
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April 2022 by Steve Garner
Quality staff, friendly. All you need for any painting project.
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July 2021 by Sandy Buchwald
Re: exterior paint: I went to K-M to look for paint paper swatches and they were so limited I couldn't find all the ones I was looking for-lots of empty slots. The women at the counter was useless she was unable to help or answer questions. There was very a little to visually select colors/accents. Only one brochure about color matching. I'm going tp the Walnut Creek store hoping they're better at knowing their business. I would definitely NOT use Kelly-Moore period except the painter I'm using uses Kelly-Moore. They should offer other services like helping one select colors. Sure, you'd pay extra but isn't their business PAINTING!
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July 2021 by Herasto V
The guy which help me to carry out my paint, he didn't help me to put it on my truck the paint, that was 40 gallons and he just was standed up next to me even the car he used to carry out the paint was far away to my truck and ask to move it a little more close at, it was not really good experience and also they are too slow to assist the client I heard another people front on my they were taking about that they are too slow
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March 2021 by Pooja D.
Horrible wait times and only one representative helping at one time. The line was out the door. Slow as a sloth service
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March 2021 by Bill Johnson
I called them to see if they can match some stain for me.And although they do match stain, the man recommended me go to a big box store, as they are poorly staffed right now.Then decided to argue with me about when would be a better time.Ugh! No wonder why all my painter Buddies hate this place.
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March 2021 by Martin Vargas
Great service, match my paint really good
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February 2021 by Dawn Miguel
Great pricing good customer service
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October 2020 by Meredith Gregory
I'd like to add, for those who are suffering 'sticker shock', (both here & other places), prices have gone up quite a bit everywhere & almost everything. One the reasons & probably the #1 is that taxes have gone up. It then causes a Domino effect from top to bottom. UseKelly-Moore for example; their prices for the items they sell right on down to physical they rent or lease went up & their location, here in Vallejo, sits in a prime location so rents in those types of locations are high to begin with. Also, Vallejo has plenty of damage to retail stores & that will cause Insurance rates to go thru the roof. The city may have increased their fees as well due to lost revenues from busisness not doing as much in sales. Californians BEWARE, Gov. Newsom is looking to raise our taxes. Keep informed & anything that State lawmakers mention they want to do, if you're not in favor of it contact your Representative & the Governor's office & let them know. (Sorry for throwing politics in here but it's important to know.
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October 2020 by Mike Knief
I go here all the time for my job. Best paint store in vallejo!
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October 2020 by Galen Wilcox
The best paint and fastest service in the area
