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March 2024 by Richard Cousins
Marie is very good worker. Thank you.
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March 2024 by Mariko Sarafin
I always felt safe at this location, mainly because Marie, the store manager, is diligent in keeping the grounds safe and clean, is friendly and straightforward, and is just an overall awesome human. If I ever need storage again, I’m going back to see Marie!
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March 2024 by David Calvin
Maria definitely makes sure my items are in a very safe place and the property is safe
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March 2024 by flor bryant
Marie is still great.
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March 2024 by Melinna Jacquelyn
So professional and so kind! Everybody is very welcoming and always very approachable! Bathrooms on the premises and available for customer use!! Very clean and 10/10 recommend to everybody!!!
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March 2024 by Nicole Bratton
This review is in reference to the very steady price gouging...I began by paying $150/month + $15 tax and a mere 1 year later am about to pay $394/month + $15 tax. $409/month for a $15X10 storage unit??? Absolutely insane. I, too, have seen some folks moving out recently and I would guess this is why. Management is great (even though Marie did get peeved with me for peeing over a drain after dark because I'd given up on checking the seemingly always-locked bathrooms after countless times)...I feel like the price gouging isn't their fault. Don't rent here- check out the other options in town.
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January 2024 by erin warner
Maria is awesome!! This place is great, clean, secure. Recommend 100%.
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December 2023 by Robin Cummings
No one was in the office and I went to 3 of them yesterday,finally in Vallejo someone was there very nice lady who work thier thank thank you for being in office
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November 2023 by Nancy Osmun
I loved the customer service Brittany and Maria(Marie) gave us. Excellent service. Its unfortunate we were moving out of the space that day.
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November 2023 by L H
The manager and assist manger of this site are great people and this negative review is not a reflection of them. This is aimed at the Public Storage. The assistant manger tried to reverse the sudden jump in rent, but, corporate refused it. I called corporate who said they will not reverse the increase because the lady said, "our units are in high demand".I went to another storage company moments after hanging up with the corp and initiated a lease that is in reasonable price range.I started moving my stuff out immediately. Interestingly, I never seen Public Storage so active. I saw many people moving out. At the new storage place I signed up for was very active with people moving in.I wanted to inquire if they too were moving out of Public Storage due to the jump in rent. But, I stayed focused moving on my stuff quickly.I would suggest to anyone considering Public Storage to stay away. This is not my first time doing business with them over the years. Looks like a business tactic wherein they lure customers in with good-to-reasonable rates, then, jack the prices up in hopes that people are too comfortable to move their stuff.Whatever Public Storage's angle is... it's not working this time... many families are changing who they do business with because their are lots of storage options out there.
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November 2023 by Marvin M Ashe, Jr
I really appreciate how well the staff at this facility have treated me over the years, especially Marie, and more recently Brittany and Shena. I am, however, not too pleased with my rental cost have increased. I was paying $395/month and the following month it went to $545. I can understand a gradual increase but this jump is beyond reasonable. I have therefore decided to move out. to go some
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November 2023 by Robert Voelker
I’ve been a customer for a long time at other locations as well. Recently I was assessed an $80.00 raise in my storage fee. What once was under $200 was now going to be $320 dollars. . I found that increase to be excessive. I can rent a place around the corner for under $200. This price gouging forced me to rent a new space in the same compound to get a more reasonable rate. The whole move seemed silly to have to do. . I blame corporate greed, as the on sight manager Marie has been terrific .
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August 2023 by Joshua Ford
Brittani was amazing & went out of her way to find me the perfect unit. Would definitely recommend them in the future!
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August 2023 by W
Staff is awesome! Easy in and easy out using the app. Clean and safe
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July 2023 by Lisa Walker
From day 1 Marie was so helpful and knowledgeable. I would highly recommend anyone to go to Public Storage on Couch St in Vallejo and talk with Marie. She is the greatest.
