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August 2023 by Nicole Moore
They care very little about their clients. Been here before to be treated like a rag doll then to come back and wait almost an hour before being told I won’t be seen is just unfair. The woman here have little regard for others. Sadly.
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July 2023 by Catherine Desley-Bloom
Very professional and they always treat my mom with dementia kindly
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April 2023 by Toni Savory
I hate to write anything bad about this location because Jasmine and Maribel provide my mom with EXCELLENT CARE. That’s the only reason I’m not pulling her out of there immediately. This last week she went to the laboratory to get a normal lab draw. She is 76 years old. Michelle was her phlebotomist. My mom stated to her her veins were very frail and her skin was very thin and she needed to use a butterfly. she lied to my mom and told her they were out. And continue to poke her three times without success. my dad stepped in at this point and called for Jasmine. Who, again always takes very good care of my mom. Jasmine interested room pose a butterfly out of the drawer and proceeds to draw my mom’s blood successfully. Thank you Jasmine.
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April 2023 by Ian S.
Not impressed. They advertise appointments get seen before walk-ins, yet they see walk-ins while I wait past my appointment time. Their digital screen that shows who is walk-in and who has an appointment shows wrong times until served that fluctuate from 3, 5, and 8 minutes randomly. So I await being seen past appointment time while walk-ins are served. When seen they only validate who you are by asking. No ID or insurance seen verified. I could be doing a urine sample for another person, or drug test for another person. Best walk-in and not make an appointment if you need blood drawn. If you want to scam the system for urine or blood testing, Quest is the way to go.
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February 2023 by Linda C.
I assure you, quest in Vallejo is not by any means the worst laboratory. Try getting to San Pablo and getting anything done. Quest used to be good in Vallejo and that's why I'm going back there, because I'm in tears when I think of going to either send Pablo or Hercules. My main problem is with the net site and not being able to make an appointment, although I signed didn't correctly with no problems. They have an endless round where they send you were around for location and reason I think I went about eight times. . I am not looking for another lab besides quest. But for now Better the devil you know so I'm going to Vallejo from Pinole.
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December 2022 by Jennifer Foster
The nurses are great here, and when you make an appt it goes really quickly. Clean waiting room, and they always get me on the first poke??
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December 2022 by Ronald N.
I had to go to Vallejo Quest Diagnostic due to my doctor recommended me on getting a lab tested ASAP. The time I gone to by Sutter I did not know Quest was there. I had my lab work done here and I was help out right away. This location is different compare to Hercules and Concord. Seem like the Vallejo location is bigger than the two that I have gone to.
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November 2022 by Robert Schussel
Even with an appointment many waits are over 1 hour. Until their management hires more people dont use them
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November 2022 by Green farmer 25
How about 0 stars got here at 6am it's 7:47 now still waiting never coming back again!
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October 2022 by JOHN STAPINSKI
I'm always treated like a person at Quest not a number most of them know me on site by my first name.... When they take my blood it never hurts sometimes I don't feel anything ....Thank you all so much.ALWAYS, JOHN STAPINSKI
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October 2022 by John's Pics
I'm always treated like a person at Quest not a number most of them know me on site by my first name.... When they take my blood it never hurts sometimes I don't feel anything ....Thank you all so much.ALWAYS, JOHN STAPINSKI
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August 2022 by Anthony Will
The worst Quest Diagnostics in the city! slow wait times and terrible staff! Sutter should be ashamed of having a terrible facility on the premises that doesn’t offer good service to the citizens of Vallejo. I will never come back!
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August 2022 by Ross G.
My daughter waited over an hour and a half for a blood draw! And she had an appointment! What good was an appointment??I'll NEVER go here again! What a waste of time!
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July 2022 by John Curley
They are usually busy with some long wait ti, even with an appointment. However, their technicians do excellent work. The business center they're in needs an update and the parking lot is usually very full.
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June 2022 by Chemita M.
The worst lab in Bay Area really bad service! Definitely not recommend go this please! Much better Benicia and surroundings!
