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February 2024 by Tiffany M.
Ok, this is my neighborhood Safeway. I go there a least 4Xs weekly. This week was a little different because I had been out of town and yesterday was rainy so I tired, for the first time, a Pick Up order through the app. I do love the Safeway app. I check it regularly for deals and free stuff. My husband was getting off work at 6 so I set the pick up for 7. I placed the order around 4:30 ish - surprisingly easy and I was happy to get a pick up time for the same day. I was chancing it shopping that late. Anyway, my order was ready about 45 minutes later and by 6:20, the clerk was calling my phone to ensure that I understood that my order was ready. He, then, went on a called my husband and my husband grabbed the groceries- Perfect.
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January 2024 by Juqxsu A.
absolutely unacceptable ! I walked to Safeway to buy some groceries and they closed early because "theres too many people as of right now"? like sorry you can't hire people or do ur job right !! 1 star
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September 2023 by Michele T.
Today the 2 ladies in the Glen Cove Safeway were very friendly, courteous, and helpful. One went out of her way to help a customer place her large order into her car. And the presentation of the Deli is very inviting. We're trying 2 of the salads.
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September 2023 by William Harris
This is the worse Safeway in the area. Horrible service, dirty parking lot, and no carts. Everything important is locked up and it takes way too long to get help to retrieve any said item. If the area is so bad that you need to lock everything up then I would recommend closing the sotre.
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July 2023 by Brian Lewis
Safeway's prices for groceries are the highest in the grocery industry for their regular priced groceries. The only time it is worth shopping for groceries is on some of their advertised goods. Their price for gasoline is the lowest price in Vallejo: however; and that is why I stopped by today was to get gas and get a few items that were on their new weekly ad.
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July 2023 by Robert Hill
Today I had a very bad experience with a checker. He showed anger towards me due to my items on the conveyor belt didn't have a divider. There was no divider available. Then when I ask him him about a discount he said in a mean tone wait a minute. I'm a senior citizen and I was frightening
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July 2023 by Daniel Aitkens
The better quality comes at a price. But if you shop the sales and use the rewards points, they're still competitive. And nobody beats them when it comes to buying a bouquet of flowers!
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July 2023 by Virginia Erickson
Do not shop here. I only shop here because the grocery delivery company I work for sends me here. Each and every time I come here, they have low stocked items or none of the item at all, and poor customer service. Half of the employees look like they want to quit, and almost all the hygiene products and alcohol are locked up. It’s fine that certain items are locked up, but waiting nearly 30 minutes for someone to unlock an item you need is ridiculous. Don’t shop here. There are two perfectly good Safeways in the area. I highly recommend the Safeway on admiral Calaghan lane or glen cove.
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July 2023 by Josie “Josie”
Cashier was texting while checking us out and I realized while I was waiting in line that the English muffins I was buying had a use by date from 2 weeks ago.
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April 2023 by Adrian “Big AC” Carter
4.7 it's an old fashioned supermarket in a building that carries all the nostalgia of when you were a kid if you're in my same age group. Service is attentive and friendly service with a smile type atmosphere and the location is kept clean with adequate parking and is accessible from anywhere in town in just a few minutes driving.
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April 2023 by Roxanne Saurers
This was horrible. I was on my way to the cash register when the security guard came up to me and and told me I needed to get over there and check out. Then he began to cuss at me. Then he continued to harass me. I'm still very upset over the whole thing
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April 2023 by michael sabedra
This Safeway is great because there is a gas station here as well. You can use your discount from shopping and save a lot on gas.
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March 2023 by Roberta Slipper
On Mar. 8, 2023, 18:09 pm, a cashier named Cheryl was unprofessional. I had bought a Robux gift card, the cashier went on to explain about the receipt and I told her I understood that, she had the nerve to tell me 'whatever", I replied back "whatever ", as I took a few steps the cashier yelled 'have a nice day ", I replied "no, thats ok". As I got to the photo kiosk, the cashier yelled louder "have a nice day". She's supposed to represent Safeway, and that's not the way to do it.
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March 2023 by Marques Agee
This place is terrible as far as grocery stores go. The employees are mostly slow and rude, and they almost never have everything I need.
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March 2023 by Kenneth J. O'Neal
Staff was very rude and discourteous. On top that they have a very flawed return policy. I purchased a pack of diapers in the Walnut Creek Safeway but I bought the wrong size. When I got to home to my local safeway I was told that this particular safeway doesn't carry the same size diapers and that I could not return them there. Completely baffled I asked if there was a policy he could show me that supports this and he stated there wasn't. Should have jus went to Walmart