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April 2024 by Ana Coronado
The sign said they closed at 8 , but the manager don’t want customers , I was in the store at 7:55 , because I came from Fairfield but the door was a close
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March 2024 by carmen machuca
They threw a shoe at me and a man was licking shoes.
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March 2024 by Gloria
I had the best employee help me out today. I don’t remember her name but she was the tallest employee there. She went above and beyond with helping find all the shoes I needed. I also dropped my sunglasses and one of the lenses fell out and not only did she help me find the lense, she repaired it then and there!!!! Talk about excellent customer service!!
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February 2024 by Rhiannon Umali
The girls kinda seemed annoyed that I came in with a return. They didn't try to help me find anything.
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February 2024 by Henry
They are a customer first oriented business and I am confident if we are in need of appliance repair services in the future their expertise can handle it.
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November 2023 by Mindy Wilburn
They always listen and care enough to find me the right shoes when I make a return. I hate returning things, but sometimes, when you can't wear the ones you bought because you're constantly tripping in them, a return is a must.
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September 2023 by Catherine H.
I was never greeted or assisted. This store was the worse because the employees didn't look like they wanted to work, they stood around and didn't act like they wanted to work. I asked for a sock because I needed one to try on shoes. Very negative attitude there. An "F" in customer service. When my son went in it was the same. I wouldn't encourage anyone to go to this Sketchers at least bin my opinion the employees leave the store with a black eye I think one star is too good of a rating to be honest. Retrain the staff. No customer engagement at all. Relocate the business or replace the staff
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August 2023 by Sandra Verboom
Nice store, with a large selection. Friendly staff.
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August 2023 by Arlene Freeman
For an outlet I felt that it is over priced!
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August 2023 by joni b.
Sales person was scowling when I asked her where the flip flops were. She replies with a disgusted look on her face and with pursed lips, "I don't know what that is". She was very snarky and made us feel that we had greatly imposed on her space. We will not go back to the Vallejo store.
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July 2023 by Carol Butcher
Lots available and sectioned so easy to find stuff and stuff helpful
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June 2023 by Veronica Boe
Easily found what I needed and appreciated the 50% off sale on the 2nd item, too. Clean store with plenty of inventory and friendly service.
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June 2023 by Gia G.
The selection is great they have alot of shoes for your entire family. However the people working there today sucked. No customer services at all they didn't leave behind the cash register to help just Stayed on their phones. The security guard was the one who helped us and was so friendly. Please put the people in charge in training.
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May 2023 by Carlitroide
I've been buying shoes here all my life, and I've never had a girl to take care of me, she made me problems for everything, she asked me for an I'd and everything to buy a pair of shoes?, it's ridiculous and stupid at the same time, I don't recommend that you come here to use your discounts
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April 2023 by Howard Zysman
1 sales person on the floor with a line to check out