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November 2023 by Frankie Anderson
Unprofessional, and disrespectful owner by the name of Antonio. Shop is in the middle of the ghetto, customers cars scattered everywhere with broken windows. Wouldn’t want my car at this shop. Went in for a quote several months ago to have my bumper repainted, the daughter took the vin and entered it into their system, I pulled a carfax on my car shortly after I got my quote, now my carfax shows damage was reported right around the same time I got the quote. My car has been parked for months with the engine apart, I didn’t bring it anywhere else for anything. Owner seemed friendly the first time I met him but was a total A hole this time so clearly his personality is very fake. He tried to tell me I didn’t know what I was talking about and that only DMV and insurance can report to Carfax, I was trying to have a calm conversion with him but he was very defensive the entire time and just kept escalating even though I was trying to calm him down. I told him mechanic shops, tire shops, oil changes etc all get reported to Carfax these days. Clearly the one that didn’t know what they are talking about is him, which is why he has his daughter enter all the information into their computer system. (Typically all collision places report when people go in for quotes or work.) I usually have a soft spot for old people and always show respect, especially older latin men because my grandpa use to own his own body shop, but the way Antonio was acting, I have nothing nice to say about him or his business. Don’t waste your time going to this place, there’s plenty of other professional shops nearby…that aren’t in the ghetto.
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November 2023 by Anderson M.
Unprofessional, disrespectful, and very defensive owner by the name of Antonio. I brought my car in for a quote several months ago regarding the clear faded on the front and rear bumpers. the daughter immediately took all of the in information from the car including the VIN number. Speaking from experience, when a body shop does that it goes into their computer and any damage gets reported. That's how collision repair places work. The Carfax I pulled on my car now shows damage was reported on the car right around the date that I took my car in for a quote. Fast forward to today. I brought my bumper into the shop, we went over what needed to be done, everything was smiles, laughs. I told Tony that I wanted him to quote the vehicle I was driving for other paint work. He walks over to the vehicle, tells his daughter to take the vin to put it into the system. So I brought up Carfax and how the other car we brought was reported for damage after we got the quote from them, I told him my concerns about them taking the vin because I didn't want anything reported, I only wanted verbal quote. Suddenly Antonio completely flips a 180 and gets very defensive, says he doesn't like what I said, he didn't report anything to anyone. (Clearly doesn't know how reporting is done) said I don't know how Carfax works, went on to tell me that only the DMV and insurance can report to Carfax. I tried to calmly explain that we aren't trying to say he did anything wrong but my concerns are that it shows damage was reported. Still he was very defensive and rude, started saying that unless I owned the car from new it could have been from before etc. basically kept telling me I don't know what I'm talking about. I told him everything gets reported to Carfax, mechanic shops report service to Carfax, if you have your tires changed it gets reported to Carfax, even an oil change, Clearly he didn't know how these things works which is why he has his daughter do it for him. Anyway he kept escalating and being defensive even though I was 100% calm and trying to calm him down, he refused to do any work for me and told me to take my bumper back so I did. So I will go down to Ned's auto body supply and get the paint and bust out my spray gun to do it myself. I never raised my voice, I never disrespected him, I stayed calm, I was just trying to have a conversation and explain what happened with Carfax after I brought my car there the last time, he was very defensive, arguing about everything, raising his voice, kept repeating he refuses to work on anything of mine. Total drama queen, He made nothing into a big scene, maybe he forgot to take his bipolar medication or something. Seemed like a completely different person the first time I met him. Also for anyone reading this I would be worried to leave my car at this place because it's in the middle of the ghetto and several cars in front of their building has been broken into. The shop & parking lot is disorganized to say the least.
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October 2023 by Antoine S.
Please don't use these guys. Scam over charge your insurance. The work is ok. Down the road you will have more problems.
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June 2023 by Eric L.
I took my car in for repair of my hood vent and the job was superb! All the work is done with care and precision!
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April 2023 by Malishjan
Very professional and friendly place to go but I don’t wish anyone to be in accident,drive safe.
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January 2023 by J Nick W.
They were pretty friendly while I was having issues with my insurance, however only about half of my repairs were done, due to "pending approval" even though I signed off to cover the difference with my own funds, so I could get complete repairs. Yet they still returned my vehicle with subpar repairs. My bumper wasn't properly installed, it sits in front of one of my headlights, they didn't even test drive the vehicle because every time I turn a quarter of they turn radius my wheel rubs against a metal harnessing the wheel well putting it a high risk of a blowout. Given there were many complications with my insurance, I feel the repairs that they were able to do were rushed, and not treated with professional care. On top of all this they couldn't even spray the damn dust off the car with water. I will be readjusting the repairs that were done, and for these reasons I give a one star rating. Sorry not sorry. Will be uploading pictures later. You know what Antonio that's fine that you feel that way, you should count yourself lucky that this review was as nice as it is, because the repairs you did to my vehicle were bullshit, you changed out my wheel with my own spare tire after the inspection I performed I wouldn't say that this was anything less than a ripped off all the way around, and you probably gave a discount because you knew the work you did was horrible, you didn't return my wheel center caps or aircaps for my tires, and you failed to put the cover back on the bottom of my headlight leaving it completely open too the elements. Also I'm sure that a sliced ABS wire in my wheel well is something that would be approved, and yet my automatic braking system is compromised from the accident. You can shove your bullshit response where the sun don't shine, kindly.
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January 2023 by tuk mol
save money save time great job . 5 stars from my experience.
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September 2022 by Deepak sireeshan
They did an awesome job for the lowest price possible. The owner is the nicest guy.
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July 2022 by Kevin B
Unfortunately I hit a pothole and did some major damage, fast friendly service here. I'm impressed with the quality and care. Looking at work they did on some of the cars there was impressive. Give them a try, you won't regret it!
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July 2022 by Randall S.
My work truck was 'keyed' ( some j*** scratched into the paint all down one side). When I tried places In Marin like Miracle Auto Paint , ( you know, tv ads say they'll paint a car for for a few hundred $) I was told they could only paint the whole truck ( for thousands of $ ) The rest of the truck was good to excellent. I found Antonio. He was honest. Gave me a reasonable price in 5 minutes. I give him and his team 10 OUT OF 10 for Quality Service Value. Honesty And they're really nice people. Thank you Antonio and crew !
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April 2022 by Nancy Harlander
Beautiful work, reasonable and efficient! Happy customer here. Highly recommend!Services: Painting
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March 2022 by David Lecair
KNOWLEDGEABLE, EXCELLENT, HONEST & AFFORDABLE,I won't take my car anywhere else Antonio is AWESOME!
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February 2022 by Bry F.
Phenomenal customer service! I was concerned about both cost and repair time for my vehicle (during the holiday season, no less!), but was consistently and kindly reassured, and was blown away by the quality of the service, communication, and overall end result. The service was quick, easy, and I am so appreciative for all staff I interacted with throughout the process. All interactions demonstrated respect, competency, kindness and compassion, and commitment to an exceptional service quality. I plan to continue using Unlimited for all future needs, and would highly recommend to others who seek high quality interactions and service orientation. Thank you again!
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November 2021 by Mr Blah B.
My garage door spring broke away from the side of our house and made a large dent in my roof, several deep gouges in my paint along the roof of my vehicle and on the rear bumper. With the help of unlimited, I was able to repair my vehicle well within the amount offered by my insurance company. Antonino was very professional, timely and considerate of my needs. He even picked my car up from my home and offered to pick me up once the repairs were finished. Overall, my experience was headache-free and my car looks better than before the incident with the garage door spring. I would recommend unlimited to a close friend or family member without hesitation. Go with them, you will not regret it!
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June 2021 by Eugene Mincher
Where the magic happens.. The owner Tony is a coo cat! Fixed my ride on back bumper. He order the rear bumper new. Painted it in a few days and put it on in 20 minutes.