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June 2023 by Clara C.
My son was a student here for about 2 years. Everything was great he loved his teachers Ms. Sandy and Ms. Kimberly. I had other arrangements and took him out of day care toward the beginning of May 2023. I had been in contact with Ms. Justice she had promised me that my son would be able to graduate with his class, she told me to save 2 dates 6/2 or 6/13 which I did. I never heard back from her. I then call the school. I can not recall who answered but I asked to speak to Ms. Justice she did not take my call not even to offer an apology. Who answered the phone told me that the graduation had passed already and they forgot to include my son. About 2 week ago I contacted KinderCare Vallejo again and I asked if I can take my son in again until he starts kindergarten. Again Ms. Justice has not taken the time to return my call or any of my messages. Very disappointed.
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March 2023 by Brianna Merritt
I sent my son here and it seemed like it was problems from day one. You never know who the teacher will be that day because they’re short staffed all the time. The center is dirty and cluttered. It always seemed like it was a problem they sent my son home for anything instead of calling me to see if i could help with a resolution. I’m paying BIG money out of pocket for them to watch him and he’s getting sent home every other day. It just seemed like they had something against my child. The final straw was when he got RSV and COVID i was done. They dnt follow procedures and it’s just an unorganized mess. Do not send your kid here there are plenty of affordable and clean centers. I love the new school we picked.
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January 2023 by Gee D.
I liked how at first I would get updates and pictures of my child, but ever since their iPads were stolen, they only give a few updates. I think the staff has changed completely. Ms. Kim and Ms. Joni are the only qualified caretakers at this daycare. The staff are not nice, they are unapproachable, always look like they are in a bad mood. Very unprofessional! They do not engage parents when doing drop offs or pick ups. This daycare is nothing like mentioned in the reviews on yelp or google, I believe the old reviews were about another group of staff and director. Kids are left to just play on the play structure while staff is on their phones and talking amongst each other. Children walk around with boogers and they have had several sickness out breaks including COVID, FLU, RSV, and Colds. The price has increased even though staff has gone down hill. I have moved my child from KinderCare to another facility. Hope this helps anyone deciding to go here, as I feel the way this daycare is being handled they will be getting more complaints to the board and hopefully they can implement the changes before a possible lawsuit happens for negligence of children.
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October 2022 by Tracy W.
None of the staff who are mentioned in previous reviews work there now.I had intended to enroll my granddaughter there but was disappointed right from the start.The teachers are stony faced and go about business as though they were working in retail. The new Director appears to be out of her depth despite her claim that she is qualified for the job.I wouldn't enroll my dog at Vallejo Kindercare.All that aside, I am also a former part time pre k teacher at Vallejo Kindercare. I applied as a part time Substitute Teacher but was quickly hired in the role of Lead Teacher in the 3 year old room. None of this was with my agreement, I simply got an impersonal email stating that I was hired and that my start date was September 27th. Fine. All good. I had stressed to the Director that I would only be available from 8:30-2:30 Tuesday-Thursday, nothing more, ever!For 2 weeks I was so happy there ( except for having to listen to one horrible teacher literally SCREAM at children). But my wishes were NOT respected by week 3. Suddenly the Director Donje Fields, who never listens, told me that I'd AGREED to start full time after 2 weeks. I disagreed but it was no use. She got snarky and very rude and I felt betrayed, not to mention furious. I'm 67 years old and have been in the ECE field for decades, yet here was this upstart trying to fast talk me into her ratio problem. The following day I showed up and was assigned to the room of the Screaming Witch, who ignored me for 3 whole hours. I felt humiliated. Finally I was shoved into MY classroom, where at least 15 three year olds and One teacher, who was sitting at a table ignoring the kids and me so she could finish some paperwork, and I just started to hyperventilate. Frankly I thought I might be having a cardiac event---- the room was so out of control, then 12 MORE children were funneled into the room so I had to get out of there before I became seriously ill.I left right then and couldn't possibly return, EVER!!!!But that's just a sad story...Ive recovered for the most part.That was on OCTOBER 11th, and I STILL HAVE NOT BEEN PAID.Donje Fields has not only put me off repeatedly (one excuse after another), and I'm not only in dire need of my wages, but fully aware that any employee is by law due their earnings within 72 hours.I phone her daily, often told that she's "Unavailable". Our conversations have become tense and ugly, her excuses are that "she's still waiting to hear from blah blah blah".Legal Aid here I come
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June 2022 by Candice P.
Avoid, avoid, avoid! So many issues! From inconsistencies in care plans. Billed me for tuition ans my daughter NEVER stepped foot in the center.
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December 2021 by Tatiana Hugon-Markina
If I could put 10 stars I would do it. It’s just the best day care ever (and we tried other for compare). I’m so grateful to all personal working with Discovery preschool class. They are very kind, pedagogical, patient and the most important - very professional.Growing in bilingual family my son started speaking English (his third language) very quickly. I was so happy that with their potty training he became cleans day and night just after 2 months, it’s unbelievable!My son never cried to go to daycare, even after long week-end or vacations - always with pleasure.All our family from different parts pf the world could follow my son day care life by application. I found it very practical, especially when you need to check what your child ate 1-2 days before and how much time he slept.Now being in France we wished a lot to have the same here ...
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December 2021 by Jennifer Rose
This Center is amazing, they have great COVID precautions in place, I love the curriculum and I feel at ease dropping off my child. The new Director Mrs. Rose is doing great things and I can't wait to see all of the changes!
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June 2021 by Donna R.
My daughter Emilia was in KinderCare part time every other week. 1st of all, the fact that Rose was able to accommodate my family for our needs around scheduling was just awesome. Outside of that, my daughter really really enjoyed her time at KC. They were welcoming and friendly and made it known that they cared about my daughter and the other kiddos they had. Ms. Mary went above and beyond for special art projects and creative ways to keep my daughter engaged. Ms. Liz welcoming her at the door every morning made my daughter comfortable enough to come in and feel welcome. The app was great to see pictures of what the kids were doing throughout the day and her food, naps, and nap time. A few things they could really improve on:Communication! There were a few times I had reached out regarding a billing issue and it always took a few days to get resolved. Also there was a miscommunication about my daughter's diaper bag not being brought into the daycare one time and them having no proper supplies for her, but her diaper bag was there the entire time and I had to call to make sure they were aware it was dropped off. For general questions I would email and not receive communication back or it would take days or even a phone call at certain points.Also- the app. It works great but sometimes the updates were slow. Also, expect to get the daily report hours after pick up. It's great to get the final report, but I wish it was sooner to see the nap time window and what they ate so the evening routine can be adjusted around what happened in the day.With all this being said, our first experience in daycare was a positive one. They helped myself and my husband feel comfortable dropping our daughter off and always did their best to accommodate our every need. We will miss KinderCare and would likely be staying in the program if we weren't relocating. Rose, Mary, Liz, and every other teacher my daughter interacted with- thank you for your work with her and making it such a great experience for us. Your work is not unnoticed!
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January 2021 by Swancerria B.
Such an awesome place . I'm very happy my daughter comes here. Tiffany and Rose are always find ways to keep the parents happy and up to date on everything that goes on at the school. I love how happy my daughter is at the end of every school day.
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December 2020 by Jacqueline Norris
We love KinderCare! From the front desk to the teachers, everybody is super loving and helpful with getting your children comfortable with school. Every morning my kids beg to go say good morning to Ms. Lacey. (School director at the front)both my kids have learned so much In the little time they’ve been there. Definitely glad I waited the year I did ! I couldn’t ask for a better curriculum and handful of teachers to help teach my kids ❤️
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December 2020 by Kris Angeles
Please keep in mind this daycare is under new leadership. Previous reviews are not relevant and all negative reviews are not reflective of the staff but a scorned woman.
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December 2019 by Jessie Santos
Our 3 year old had been sheltered all throughout his 2 years and we finally had to bring him in a daycare and he gravitated this place like no other! The communication is super awesome and easy...they love the kids so much unlike other places I've placed my other kids in the past, this specific location is by far AMAZING! He will miss them truly!!
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December 2019 by Lacy Sczepanski
Come check us out!
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December 2018 by Marlo Wilson
We love and care for the kids and I love working there
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December 2017 by Peace And light
I know I left a negative review almost 8months ago which is no longer up anymore which is strange because I wanted to do an updated one..... but anywho I have a newer and better update about this facility. I just left a review on yelp. I just copy and past as I did not feel like writing it all over again so enjoy.I will just like to say this Kindercare have came a very very long way. My daughter have been going here since May of 2016 under the old Director I and I can really say I was not pleased AT ALL do to a lot of things with the learning programs, supervision and communication and cleanliness. We have a new director Ms. Lacy was that have been here maybe 3 to 4months maybe longer and let me say that it have been a TOTAL 360. When you walk into the facility you are greeted with a wonderful pleasant smell which use to small like diapers as soon as you came in. It’s more colorful and more engaging when you walk in. There are now more curriculum classes for the students such as phonics, music, art and cooking which I love. The teachers are all wonderful all of them is very sweet and take there time with the students. My daughter class is Pre-K with Ms. Loretta. She always give me feed back with my daughter as to what to work on with my daughter at home which is a plus. My daughter love all her teachers Ms.Sunny, Mrs.Tiffany, The Twin’s and of course Ms.Joni. I honestly feel like I am finally getting what I am paying for. I can’t wait to see what else Ms.Lacy have plan for this facility. I really appreciate her hard work into turning this facility into a very pleasant learning center You can tell a big difference! Thank you so much!!!
