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August 2023 by Amanda Brawley
Prices super reasonable service excellent. Thank you all the tecs for helping me with my car
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June 2023 by George Biddle
Hector was very personable, accommodating, and punctual. Overall great experience, highly recommend this group.
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April 2023 by Ronald Diener
Hector and Fernando helped me out and made the process easy.
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April 2023 by Ashley S.
SCAM ALERT! This place will scam you for every penny they can. Do not trust this place with your vehicle. They are dishonest and clearly break laws when it comes to the tow service. If your car is towed by this company they will not report it to the police department (vehicle code section 22658) therefore resulting in extra storage fees. My car was towed on 3/21 and I called every police department to try and find my car and this tow company did not report the tow. It wasn't until 2 weeks later on April 4th that I received a letter from the tow company. The law states the tow company must notify law enforcement it has your vehicle and is in transit to a storage facility. AUTOMOTIVE SPECIALISTS LLC DOES NOT CONPLY WITH THIS LAW AND IS SCAMMING PEOPLE OUT OF THOUSANDS OF DOLLARS IN STORAGE FEES. Do not support this business! leginfo.legislature.ca.g….
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October 2022 by Stephen Bettencourt
A dirt lot mechanic that charged me dealership prices. $140/hr. to install parts I provided.Not very impressive.
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October 2022 by K H.
Needed a special-order car battery same-day. They had it in for me within hours, and then had me in and out of there within 20 minutes on a Friday. Great experience and will be going there again.
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May 2022 by Leroy G
These guys are good. Ford of Poway wouldn't repair the knock sensor of my RV engine for fear that the cost would skyrocket. Automotive Specialists disassembled the engine and replaced the bad components for a third of what the Ford company was asking. I would trust any engine repair to Automotive specialists. Friendly and knowledgeable. A Valley Center treasure.Services: General repairs & maintenance
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May 2022 by Monica S.
I took my car here about a week ago for a flat tire. It's important to note that this business is under new ownership, and I had a really good experience. Service was immediate, and the owner and staff were very friendly and professional. They did a thorough job finding the cause of my flat and fixing it without the need for a new tire. I believe the name of the man who worked specifically on my tire was Martin. He did a great job! The owner, Hector, was hands-on and involved in the whole process, which I appreciate. The cost was very affordable as well. They even helped me safely navigate on and off of the nearby road. I have been driving on that tire for more than a week now, and I have zero issues. I'll definitely be coming back when my car needs maintenance!
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October 2021 by Snippz (Snippz)
Great service and very affordable! Staff and owner takes time to put in the extra effort to show clients a more personable experience, really made me feel welcome and that my concerns were cared about. Staff even stayed late because they knew I was traveling there on a donut tire and cared more about my safety then punching out at closing time! Very happy with the service and pricing here! Definitely recommend!
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September 2021 by Heather Noakes
Great service and very affordable! Staff and owner takes time to put in the extra effort to show clients a more personable experience, really made me feel welcome and that my concerns were cared about. Staff even stayed late because they knew I was traveling there on a donut tire and cared more about my safety then punching out at closing time! Very happy with the service and pricing here! Definitely recommend!
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August 2021 by Melissa Burg
The service was great, however that's where it ended. The way they explain their charges is not the best. I ended up paying nearly double than usual for just a basic oil change. I have never paid an "oil change service fee" in addition to the actual oil change.
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April 2021 by Anne Anderson
We took my husband’s work van in last week. They told us it would be done in a few hours. Three days and $877 later we finally got the van back. Today the van would not start. We had it towed back and now we are being told it will be another $750 to complete more repairs!!! NOT COOL. We will not be taking our vehicles back to this repair shop!!Service: General repairs & maintenance
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March 2021 by Ken Kempiak
While I have not yet tried this business (Still reading reviews), I felt compelled to add additional info to one of the previous reviews. Lauren Rinehart, who left a 1-star review, works in her family's competing Auto Repair Shop in nearby Ramona. Her review appears to play to the fears/stereotypes that the older generations are burdened with, and I suspect it to be a total fabrication. If I were the owners of this establishment, I would be considering a defamation lawsuit against Lauren Rinehart, who has bared her low character for the world to see.
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December 2020 by Thomas S.
These guys are under new management and you will not find a better place to get your car needs taken care of. Conscientious, courteous, and super knowledgeable. They took a car that had set for three years and got it ready to take a 2000 mile drive cross country! They found other chewed wires, besides the ones I knew of. The new owner Hector told his guys, "Make sure you look over it thoroughly, as if you had to drive it." That is when they found the other issues, and took care of everything. It is nice to know that customer service still reigns in the business world. All the mechanics are nice, clean cut, great people! If you you read, the comments that are older than four months... IGNORE THEM because these guys have got it going on! -Tom Shepard, Baton Rouge, LA.
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August 2020 by Drew M.
On 6-15-20 I took my 1996 Honda Civic to Automotive Specialists because my windshield wipers would not turn off. They claimed that because my car was so old, they could not find the part to fix it, so they put in and external wiper control. In the process they broke the motor that operates the windshield washer and returned the car to me without telling me about it. I rarely drive the car and didn't have a reason to use the windshield washer until recently when I realised it wasn't working. I took my car back to Automotive Specialists on 8-17-20 to have the windshield washer repaired. Also, in the meantime the wire they left dangling on the external wiper control disconnected making the wiper useless, that needed repair again also. They kept my car for 7 days complaining they couldn't find the part to repair the windshield wiper motor, then after they found it, on Monday 8-24-20 the new owner Hector called me and began rambling that it would cost too much to put it and to come and pick up my car. He also tried to charge me for reconnecting the external wiper wire that disconnected because of previous poor workmanship. He then began rambling incoherently about my car and said to come and get it. I have been a customer there for 10 years and have spent almost $2,000 there in repairs in the past year alone with never making a complaint. I will never use this business again. They lost a good loyal paying customer.
