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October 2023 by Liston Lewis
Fast service and helpful/comprehensive staff members
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September 2023 by b. m
I don't usually write reviews but after so many positive interactions and with what seems a large portion of their staff, I had to comment. Everyone is extremely knowledgeable, friendly, and respectful. Rafael, Maribel, and Reggie have been all stars for a string of auto parts I've been needing, from remote replacement to water pumps, every random thing I've tossed at them has resulted in some kind of forward step in the process. They keep the store extremely clean and tidy, they take the time to call around, educate, and work their magic, and will let you know if you should go to a dealership for those really specialty parts if necessary. As a hobby fixer of vehicles, I'm by no means a pro, and they don't make you feel like an idiot if you don't know what the name of that intake duct hose is, or the name of that water outlet housing, which is not always the case with the expert car people in my experience. If your local to Valley Center, you have a great team of guys and gals who are there to help with your car needs, stop by!
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September 2023 by ️Courtney Young
Great customer service! A guy that works there Rafael helped me to pick out the fasteners and zip ties with my car, my bumper was falling off and I had no idea how to fix it. He helped me by walking out with me to my car (he didn’t have to do that). It’s salesmen like there is why I will definitely come back to Auto zone! Thank you Rafael!!!!
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August 2023 by Jackie Richardson
I can't say enough about this particular AutoZone. My 1977 motorhome had broken down and I wasn't sure of certain things about the vehicle. When looking on their website the model wasn't listed nor was there a sticker under the hood saying what the engine size was. I needed an alternator and when I called the store I got Rafael. He was more than amazing. I have never had anyone go out of their way to help me figure it out. He was googling things as was I. We ended up figuring it out and when I came into the store I've talked to the manager and they were willing to let not only work on my motorhome in the parking lot since it was broken down, but they let my stay in the parking lot overnight for 2 nights maximum. I can't even explain what a relief that was. They were so amazing and helpful that I would recommend this store to anyone and everyone I see. I will now go out of my way to travel to this Valley Center AutoZone store to get what I need, even if I have to travel over 50 miles. Reggie, Rafael and their manager were more than outstanding. They made breaking down in my new/used motorhome for the first time way less stressful and that is more than appreciated. . Everyone was so kind and helpful. You don't see that kind of customer service much anymore. Thank you so much Valley Center AutoZone!
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August 2023 by Jon Rajsl
HAD EXACTLY THE FILTER I NEEDED AT A GREAT PRICE. I WAS ABLE TO CONTINUE MY TRIP WITHOUT TROUBLE THANKS TO AUTOZONE. MY PICKUP HAS 765,000 MILES ON IT THANKS TO AUTOZONE PROVIDING QUALITY PARTS FOR THE LAST 21 YEARS...EVERYONE BEHIND THE COUNTER WAS SUPER HELPFUL. IVE NEVER HAD A BAD EXPERIENCE AT ANY AUTOZONE STORE. THEY HAVE MY BUSINESS FOR LIFE.
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July 2023 by Valerie J
I went to this location today to check on some fluid level issues.Reggie offered to take a look at my car. Reggie is exceptional, and after his help, I no longer have any of the issues!!Auto Zone is lucky to have him.I'm sure he makes a positive difference every day! Thanks again, Reggie.
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July 2023 by Robert Cesario
Javier went out of his way so I didn’t have to go on a big ol mission from store to store due to a AutoZone error of changing me for the right brakes but giving me a totally different box. I appreciate you thanks again
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June 2023 by Carolina Paiz
The customer service is A1!!Everything was at top standard, nothing was too much trouble. Maribel was amazing at addressing all my questions and concerns. What’s appreciated the most is how helpful and attentive Maribel was to my needs. I recommend this store to everyone!!
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May 2023 by Jose Jaime Duran
Thank you Rafael and Callie for helping me sort out my options for breaking my drain pan plug. I was bound to just break the pan and get a new one. Thank you AutoZone
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May 2023 by Jessica Castillo
A tad upset I came in with my car year, make model my car was in parking lot was told all cars take the same antifreeze which was not accurate and caused issues with my car. Three staff members in store I was the only customers would have been too much to make sure.
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April 2023 by Monica Hall
The best AutoZone I've ever been to. They have done things for me that other autozones won't do or aren't knowledgeable enough to do. I always leave that store satisfied. They are the best I swear.
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April 2023 by JS SFP (SFPJS)
This store is wonderful! Not only is it the cleanest ( and prettiest) Autozone I have been to, but the service was EXCELLENT! Maribelle and Raphael answered our numerous questions and bent over backward to help us get the parts for our autos! Give them a raise! It's worth the drive from Escondido!
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March 2023 by Rob G
One of the most helpful and knowledgeable autozones I've been to! Maribel runs things proper and gets the job done when it comes to my auto parts needs! Godsend to have them in VC!
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March 2023 by Mercedes Brotherton
Aaron was incredible. Found what headlight I needed, showed me my options explained the difference, and the best part is he charged them both for me. I was putting the repair off and then I went there for the part, and so excited that they could help. He also enrolled me in the program thanks so much Aaron
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January 2023 by Hayley Knapp
Everyone at this location is always very nice and helpful. This time Esme helped me out with my battery issue. It was under warranty so she took out my old battery and put the new one in. Overall it was a great experience!
