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“Every employee was great, and helpful understanding that mailing can be complicated and some of us could be lost and provide a beautiful welcome experience that actually encourage me to use more mailing often.”
“The staff at this location has always been very kind and helpful. I never feel rushed and they always go above and beyond to answer my questions. Thank you Pauma Valley Postal service!”
“This just happened today and I had a very funny and EXCELLENT experience!!! ?? shoutout to USPS 1170 E Valley Pkwy Crew & Supervisor/Manager, SIR MAURICE!!! Thank you so much for taking care of my package ASAP, driving all the way to our apartment & and dropping my NOT SO FRAGILE BUT VERY IMPORTANT package in front of our door when it got delivered in a wrong unit due to some WEIRD SHIPPING LABEL PRINT!!! ? ?❤️ Y’ALL ARE THE BEST AND GOES ABOVE & BEYOND your job!!!”
“My experience has been fairly great because there is one worker named Juana who goes above and beyond. Every time I come in she has a smile on her face, always greeting and good energy. Willing also wanting to help literally goes the extra mile. I was having trouble with not receiving my mail or another worker who wasn’t as willing to help but she stepped in and her name is Juana. We love Juana!! I honestly thought she was a supervisor at first because of her professionalism. Thanks for making our experience every time such a great one. We appreciate the service and the good energy Juana!”
“Just be kind to the staff and you’ll be taking care of. Trent was the gentleman who helped me when I stopped by right before closing and was particularly swamped when he did. I smiled, exchanged pleasantries and ultimately my experience there that day was amazing. I would highly recommend just being kind.”
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“We had a passport appointment for my son and everything was quick and easy. Kathleen was helping us out and she explained the passport processing time, fees. The whole process took less than 15 minutes.”